Review from Brad J.
Published:over 8 years ago
I woke up on a Saturday morning to find the door on my two car garage door looking like it had not closed evenly. Upon inspection, I found that the lift cable on one side had snapped and the door would not open. It was 8:00 in the morning and I had an important appointment at 10:00. None of the local garage door companies were open or did not operate on Saturday, so I called Akron Garage Door since they showed as being open. I spoke with Tom Duggar and explained my situation. He said if he was in town, he could fix it. He gave me contact information for his father, Robert Duggar, and told me to call him. He said his father had retired from the business, but might be willing to help me if he had the time and energy. I called and was lucky enough to get him live. He said he was working today but had a job scheduled that would take till early afternoon. The tone of my response must have conveyed my disappointment because he said he would make a call to see if he could push his other job back to work on my door first. Robert immediately called me back and said his other job could be pushed back. He arrived at my house a little before 9:00 and was finished around 9:40, which left me time to make my appointment. In addition to replacing both lift cables, he installed a brace to a section of the door that had rust damage. His quote for the job was $110, which was extremely fair considering the fast response and extra work he did. He was very professional in his approach and did not try to sell me things I didn't need. When I do have my garage door system replaced, I will probably hire him for the job.
Services Rendered: He fixed my garage door that had a lift cable snap.