Reviews for Albany Saratoga Doors LLC
Rating
85Google: 5 ⭐BBB: A+BBB AccreditedIs this your business? Claim Here
Address
Hours
- Monday8 AM-7 PM
- Tuesday8 AM-7 PM
- Wednesday8 AM-7 PM
- Thursday8 AM-7 PM
- Friday8 AM-7 PM
- Saturday8 AM-5 PM
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:about 1 year ago
Google5The reviews are REAL. Charlie is honest, responsive, and reasonably priced. Our garage door spring broke Christmas weekend. Charlie arrived within an hour. When he did not have the replacement part on his truck, he drove an hour round trip Saturday night to find the part and returned the next day on Christmas Eve to fix the door. He's a machine! Anyone else would have price gouged us knowing that our car was stuck inside the garage at Christmas. Highly recommend!
Anonymous Review
Published:about 1 year ago
Google5Don't waste time. Look no further. This is the place! any garage door issues, replacements, or new installation call Charlie at Albany Saratoga Doors. Talk about everything you would look for in a good contractor he's got it!! This was the smoothest project I've paid to have done in years. He was prompt, friendly, honest, and reasonable. It was so nice to see these results during these times when you don't know what your really getting into and how much it may cost. With Charlie, there will be no surprises just nothing but a happy customer in the end. Thank you Charlie for taking such pride in the work you do.
Anonymous Review
Published:over 1 year ago
Google5Charlie was fantastic! He was punctual, professional, reasonable and was reasonably priced. He fixed my spring and sensors with a smile and I will surely use him again (when needed)! Highly recommend!!
Anonymous Review
Published:over 1 year ago
Google5I had two companies, that seemed more like salesmen than repairmen, they quoted me $800 to $1200 to repair my garage door. Charlie was my third call and he quickly responded and identified the problem as a broken sensor. For less than $100 Charlie replaced the sensor. The door works great. Professional, knowledgeable, honest, reliable and fair pricing. Save yourself time, aggravation and money and call Charlie first.
Review from Judith C
Published:over 1 year ago
BBB5All summer long I have been dealing with repair issues inside and outside of my home. Today as I backed out of the garage and tried to shut the garage door with the remote and it wouldn’t close, I thought, oh no, not another repair to have to deal with! I tried another remote and also the device on the wall inside the garage. Nothing worked, but the lights on the motor did flash. I checked that nothing had fallen in the path of the door, but didn’t see anything. So I looked up garage door repairs and came across Albany Saratoga Doors, which had an excellent BBB rating. I called and a very nice gentleman answered the phone, I later realized I didn’t get his name. I told him what my problem was and he suggested I check to see if anything was blocking the electronic sensors at the bottom of the track. Sure enough there was a small dried leaf that had blown in front of one of the sensors and got stuck there. Once I removed it, the door closed. I was very impressed that he was able to give me instructions that worked and I didn’t have to pay for service call. I will definitely call this company if I need service in the future. This kind of customer service is hard to find these days. Thank you!
Anonymous Review
Published:almost 2 years ago
Google5Our tension spring snapped last night -- due to a combination of aging and our good old upstate NY weather! We could not manually open the door to get our cars out for work today. So we posted on a variety of sites -- without much luck -- and then we got a call from Charlie:). He arrived less than 20 minutes after the call. He had told us on the phone that he might not have the matching replacement spring on his truck. Sure enough, not a match!! So he immediately went to one of your local suppliers to get the correct one. When he came back, he made the replacement and also made sure that everything was working smoothly and correctly. Charlie was cordial, informational, professional and thorough. We could not have asked for more and will gladly -- and quickly -- recommend him to family, friends, and neighbors in need of ANY garage door services. Thanks again, Charlie. You're the best!
Anonymous Review
Published:about 2 years ago
Google5Charles replaced our old broken garage door with an amazing modern one that works like a dream. He came right out the same night we called, took his time going over all of our options and gave us realistic time frames for each. His prices are vary reasonable and completed our door ahead of the quoted time frame. We highly recommend his services!
Anonymous Review
Published:about 2 years ago
Google5We hired this company to replace our old garage door. Since the very beginning, Charles was really professional and helpful. He explained everything very clearly and was very honest with us regarding types of doors and prices. When the door finally came, he and his crew did an excellent job installing it and left everything very clean. I would hire again and strongly recommend!!
Anonymous Review
Published:over 2 years ago
Google5I had called a few garage door companies about replacing the springs on my door. One was booking out 2 weeks or more & 2 others I had left a message. Charlie, with Albany Saratoga Doors, promptly returned my call. He offered to stop by that night to measure what was needed. He was then able to complete the work the next day! He also took care of a couple things that posed a potential future issue which I appreciated --all at a very fair price. It was a pleasure working with Charlie & this company.