Anonymous Review
Published:over 3 years ago
I ran an errand on Thursday, April 1, 2021. When I got home the garage door would not open. My son and I looked at it and noticed that a cable was not on the spool. Then he noticed the spring along the top of pulley system was now 4 springs! I googled "garage door opener repair" and called the 1st company listed. I asked the lady if they had any openings today or tomorrow. She said, "hmmm, no we're all booked up." she didn't suggest another time or anything. I said "OK, I will call someone else."
I called ADP. The gentleman who answered was friendly and said they could get to it immediately. He asked if I would take pictures of the garage door opener system and what we thought was wrong with it and text the photos to him. We did. He then called me about 10 minutes later and explained that it wasn't the pulley or garage door opener that was causing the issue but the spring had busted. He explained how much it would cost. I was more than happy to pay the amount stated plus the service call.
Daniel, With ADP, came to my house within 45 minutes and he had my garage door working within 25 minutes. Daniel was courteous, friendly and very professional. What I would suggest to people is: Don't just called the 1st business listed like I did, but CALL ADP if you ever need help with your garage door!