Anonymous Review
Published:over 9 years ago
Our garage door spring broke last night, and the original installer told us it would be two days before they could get to us. After reading reviews of other local overhead door companies, we called Tony at Willow Creek Overhead Door. He answered immediately, and after I explained the problem, he said he would be there in an hour to make the repair.
Tony arrived about 45 minutes later. The original double door and opener were installed by another local overhead door company when our home was purchased eight years ago and had only one spring. Tony recommended that we go back with two springs to assist with the lift.
He completed the installation within 30 minutes, and it works perfectly!!!
In fact, the door and opener had never worked correctly. Although we had the original installer come twice to adjust things, the motor had always put out a loud groaning sound with each opening and closing of the door. That installer always said that was just the way it was...
But now, with the two springs installed by Tony, the door opener works super smoothly with almost no noise or lurching as we had experience over the past eight years.
To summarize, we are ecstatic with the job done by Tony with Willow Creek Overhead Door and highly recommend him for anyone needing overhead door installation or service.