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Reviews for Garage Door Pros, LLC

  • Rating
    95

    Google: 5 ⭐BBB: F Yelp: 5 ⭐Angi: A

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Featured Reviews

  • Review from Ryan L.

    Published:
    10 months ago
    Yelp5

    Woke up this morning with a garage door that wouldn't open. Gave them a call and they arrived in about an hour. After an examination, they determined it was a broken gear in the system (system was from 1996). They provided two options of either replacing the gear or replacing the system. I went with replacing the system. After about another hour I have a much quieter garage door that works perfectly!

  • Anonymous Review

    Published:
    11 months ago
    Google5

    Very quick response. Lonnie was very personable and knowledgeable. He fixed the broken door but also took the time to explain the mechanism and serviced the whole system. So that not only is it fixed, it runs more smoothly and quieter.

  • Anonymous Review

    Published:
    11 months ago
    Google5

    Highly recommend! I called at 9am and they were able to accommodate me with an 11am appointment. Basil was great! He quickly fixed my garage (was honestly expecting it to take hours. He fixed it in less than an hour). Also, GREAT and reasonable pricing in comparison to other companies I called. Definitely my go to company for future services. Thank you for your help!

  • Anonymous Review

    Published:
    11 months ago
    Google5

    Charlie was the best! He took the time to explain things to me. They worked with me on scheduling for the part to be replaced and when I had to reschedule, there was no issues at all. I highly recommend them.

  • Anonymous Review

    Published:
    11 months ago
    Google5

    Garage Door Pros was great to work with. Our garage door opener recently broke and after I replaced it, I noticed the door would get stuck on the track due to the bottom bracket being askew (I assume this is what wore down the previous motor). I called to have someone come take a look, Vitali showed up first thing the next morning, pointed out another issue that I had missed (the cables were rusted and needed replacing), and had everything fixed within 30 min for a good price. Overall, it was a great experience and I would recommend giving them a call if you need help.

  • Anonymous Review

    Published:
    11 months ago
    Google5

    Garage Door Pros are so great. We have had to use them on several occasions. The staff who answer the phones are friendly and helpful, the repair staff are knowledge and honest. They respond quickly to calls and their pricing is always fair. 10/10

  • Anonymous Review

    Published:
    11 months ago
    Google5

    Fast, professional, and no pressure to state something else was wrong with garage door. What I stated over the phone as the issue was fixed and price was reasonable to come out on a weekend. Their team was at my house within 30 minutes of making the call.

  • Anonymous Review

    Published:
    12 months ago
    Google5

    I called Garage Door Pros after waiting for another company for almost a week and they cancelled on me. I called garage door pros on Thursday and Chuck Johnson from Garage Door Pros, LLC was scheduled to arrive Fri, Dec 22 between 8:00am-10:00am. Chuck and his partner came in around 8:15 and was complete with the job by 9am. They were quick and very nice and clean. They were awesome to deal with and prompt to call back. I will definitely be calling them back.

  • Anonymous Review

    Published:
    12 months ago
    Google5

    Needed a new garage door as mine was almost 40 years old! Called on Friday at 9PM and Charlie Tuttle was here next day. Answered all my questions and got me scheduled for new garage door install on Monday 10AM. Samuel Parham and his install team did a perfect job. Their customer service and communication is excellent. +1,700 5-star reviews for a reason...great service.

  • Anonymous Review

    Published:
    12 months ago
    Google5

    My door fell off the track when the technician came he put it back on track adjusted the track and tighten the spring. He was quick efficient and very polite. It was the cheapest option and I was very pleased with the results. I would recommend them to anybody. I will definitely go with them if I need any further work on my garage door.

  • Review from Marc K.

    Published:
    about 1 year ago
    Yelp5

    From start to finish, Garage Door Pros delivered. My garage door needed to be replaced. I took multiple bids. Garage Door Pros' friendly and knowledgeable sales representative informed me of my options and offered a competitive rate. The service was scheduled promptly. They arrived within the agreed-upon timeframe, completing the job to my complete satisfaction. I highly recommend Garage Door Pros for your garage door project.

  • Anonymous Review

    Published:
    about 1 year ago
    Google5

    I've called Garage Door Pros in twice, both times they were thankfully able to come out the next day. I don't remember much about the first visit several years ago, but it was professional and the job was done well enough that I called again more recently and was impressed by the experience. The service person showed me what went wrong and fixed it efficiently, then clearly and patiently answered my many questions and pointed out some potential future issues. Would recommend.

  • Review from Mark M.

    Published:
    about 1 year ago
    Yelp5

    Very friendly staff members and fast service. Our garage door spring broke in the afternoon and the technician had it fixed by 5pm. Thank you.

  • Review from Robert A.

    Published:
    over 1 year ago
    Yelp5

    Competitive pricing, fast responses, friendly helpful techs. John gave me some helpful maintenance tips. Will definitely use them in the future.

  • Review from Kimbery R.

    Published:
    over 1 year ago
    Yelp5

    I called on a Saturday around noon, and my bag are door was fixed by 4pm. The response was very quick, and the tech was efficient. I felt it was a little pricey for door springs, but probably worth it for how quick it was resolved. Will definitely use them again!

  • Review from Jodie N.

    Published:
    almost 2 years ago
    Yelp5

    My garage door got off track one night as a result of rusting due to water damage and would not close properly. I called later in the evening and scheduled and an appointment for the next morning. I was surprised that someone answered and was told that they will always answer. Basel arrived during the window given, explained the issue, and provided some options for fixing. Everything about the experience was pleasant and reasonable. I will definitely be using them again.

  • Review from Mack F.

    Published:
    over 2 years ago
    Yelp5

    Called to have our garage door and garage door opener replaced. We made an appointment for a quote. We agreed to the quote and they ordered the garage door color. The five stars isn't just for the good work and reasonable price. It is also because they called ahead to let us know they were running late for the quote appointment and on the date of installation, they called to let us know they have to reschedule the date. We didn't have to waste time wondering if they were going to show up.

  • Review from Dick V.

    Published:
    almost 3 years ago
    Yelp5

    it was great they were very good at giving me an estimate but then when i inquired about a senior discount they did not get back with me dropped me like a hot potatoe the two guys that gave estimate were great

  • Review from Rebecca F.

    Published:
    about 3 years ago
    Yelp5

    Yesterday was Thanksgiving and I couldn't get my garage door open! So, I called garage door pros about 9:00 this morning, the day after Thanksgiving. They said they would be out between 12:00 and 2:00 p.m. they arrived a few minutes before 2:00 p.m. they told me what my garage door needed and the price and it took only 20 minutes to fix it. I now can open my garage door with one hand! Definitely recommend this company. Will do business again.

  • Review from David K.

    Published:
    about 3 years ago
    Yelp5

    My garage door came off its track. I called Garage Door Pros in the morning. They had someone out before 11am. They didn't try to sell me a new door or do anything that didn't need to be done. They fixed the problems, answered my questions, and were very professional and friendly. Gary is the technician who helped my family. The next time I need a garage door repair or a new door or motor or whatever for my garage door, I will absolutely call Garage Door Pros. There's a good reason they have 5 stars on Yelp and Google.

  • Review from Antonio J.

    Published:
    almost 4 years ago
    Angi5

    They did an excellent job! Services Rendered: Garage Door Opener Repair

  • Review from Tina R.

    Published:
    almost 4 years ago
    Angi5

    I called them and in a couple of hours they came and fix our garage door, it was perfect, and they did a good job. Services Rendered: Garage door spring replacement

  • Review from Katherine B.

    Published:
    about 5 years ago
    Angi5

    Called and got an estimate. Scheduled for two days later and two person team came out to install the garage door and new lifter.mSamy and the other installer were friendly and professional. The new door looks great. Took time to show features and new openers. They charged for hauling away the old door, but it wasn’t much ($50 or so). Services Rendered: Replace garage door and lifter.

  • Review from Paul W.

    Published:
    about 5 years ago
    Angi5

    Problem solved Services Rendered: Remote not working

  • Review from keith C.

    Published:
    about 5 years ago
    Angi5

    Five Stars: Quick response (next day service), honest (only charged for needed repairs--didn't try to sell new garage door), excellent and professional service (thanks Justin), and reasonably priced (under 400.00 for replacement of springs, rollers, and cable). Highly recommended. Please note company is now in Ann Arbor. Services Rendered: Garage Door Refurbishment: new springs, rollers, cable

  • Review from Seong C.

    Published:
    almost 6 years ago
    Angi5

    One of the spring was broken last night, and I found this company and called them at 7 am. Basel Sweilem came out at 9:58 am and replaced two springs and 13 rollers. He did really a great job and even fixed some problems that we have every winter. Our garage doors works like brand new doors. Thanks a lot. Services Rendered: Replace a broken spring.

  • Review from Rob M.

    Published:
    about 6 years ago
    Angi5

    Job was assigned quickly and a repairman was dispatched first thing the following morning. Repair was completed quickly in about 30mins. Services Rendered: Garage was off the track and cable was un-spooled. Needed next day repair.

  • Review from Paul M.

    Published:
    about 6 years ago
    Angi5

    Prompt arrival for quote, work done within four business days. No high pressure sales. I had picked out the door I wanted from their web site. Clean installation of new springs, tracks and door. Old opener motor still in good shape. Added an exterior keypad. Nice tight fit. Services Rendered: New double garage door

  • Review from Catherine K.

    Published:
    over 6 years ago
    Angi5

    First rate all around. Prompt, pleasant, professional and offered great suggestions. Would recommend without reservation and would definitely use again. Services Rendered: Replaced garage door motor and entry keypads

  • Review from John S.

    Published:
    over 6 years ago
    Angi4

    They completed the work as scheduled. Services Rendered: New controller for Garage Door

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