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Mike Jolly was very professional and thoroughly explained all options and the price difference
Mike Jolly was fabulous! The day started out badly with our garage door not functioning. Mike was fast and well informed -- 5 stars!
Garage door would not stay closed. Brad Rambo, tech, did a thorough inspection and identified the problem . He made the appropriate repairs in a timely manner . By replacing a few wire connections and a couple of cracked hinges the garage door works very efficiently now. Price was very reasonable , I would recommend Precision garage door for any repair work you might need .
Sadly I can only comment on the fact that they answered the phone. I requested a phone 'ballpark' estimate, before they came out. They agreed, and stated someone would call me. No one did after several days. I called back and re-explained, and again was promised a return call. No call. So no appointment for a in-person quote. They lost a sale and any possible future work. As a side note, they did a spring repair for me about 5 years ago. Great work. This is why I considered them for a door replacement. But no call-no show is a deal breaker. Hope they can do better for others
Dylan shoed up fast, was very professional and fixed the problem. I would ask for him personally if I could. Great Job Services Rendered: We thought a new opener was needed and he fixed the timing on the one we have. Great Job!
Technician Steve Wells was excellent. Arrived early and notified me that he was on his way. Addressed my issues and explained some concerns with my door system but was not attempting to make a sale. I ended up having additional preventative work done that clearly needed to be addressed. Extremely professional service and finished the overhaul in a very timely manner. Great experience especially considering I woke up to a broken door on a Saturday morning and it was repaired by 1:10pm same day. Services Rendered: Replaced broken spring, new rollers, cables, rod complete overhaul except for door and opener.
**** was an incredibly helpful and courteous technician. He took the time to help us evaluate possible options and understand what was causing the issue with our garage door and opener. Thank you!
My experience with Precision Garage Door was excellent from start to finish. Brad Rambo came to my home Feb 1 to discuss a new door. He is a very nice professional person. Cesar Velasquez came out 3 weeks later to install. Also a very nice professional person. He arrived on time, did his job, cleaned up and was finished in about 3 hours. I am very impressed with each person I have dealt with. I would definitely recommend this company. Services Rendered: Installation of a new garage door.
Prompt service, accurate quote, and qualified technician who repaired my garage door before lunch! Services Rendered: Replaced tension springs, cables, drums, and rollers.
Everything was done well Services Rendered: To replace everything to be able to open my door again
**** came and evaluated my door and we discussed the problems and solutions and the cost. He was very professional and friendly. He came within two hours of when I called the company about my problem even though it was later in the day. Made arrangements for the installation within the next two days. Considering my garage door was not functioning well, I thought this was great. ******** came for the installation. Again very friendly and professional. Explained what he was going to do and did it. When he finished he cleaned up and then went over future maintenance and made sure I was satisfied. I am very happy with Precision and both **** and ********.
Our garage door spring broke late Saturday evening. We submitted an online request for service and were able to schedule an appointment for the following Sunday afternoon. Jeff G. arrived on time and set us up with a brand new spring, hinges and more efficient garage door opener. We were very happy with the professional service provided by Jeff and Precision.
Steve Franklin & his partner did a good job, and were very polite, installing a new Garage door. Thanks. Services Rendered: Replaced broken springs & also sold me a door
Very well. Jeff G was very knowledgeable and professional. He was very efficient and friendly. He did a great job. Services Rendered: Need door springs, door cables, door rollers and door cables repaired and upgraded.
Cesar Velasquez was our installer who was friendly , respectful and a talented professional. After installing our Liberty 300 Three Layer: Steel + Insulation + Steel garage door, he instructed us on proper maintenance and how to open the door if there's a power failure. We would rate our experience with Precision Garage Door Service a "5" out "5"! Communication was prompt and informative all throughout the process of scheduling a quote and eventually installation. The included photo shows a close up of the beautiful windows on our door. Neighbors have driven by slowly to get a closer look at our new door!
We had the garage door spring repaired, and our service was great! Jeff was our technician, and he was thorough and courteous. Scheduling for this company was also quick and easy. Services Rendered: Garage door slings repaired and old hardware replaced.
Jordan Wallace was my technician. He arrived promptly and diagnosed the problem with my Garage door. We went over the options and he ended up installing a new opener along with all new rollers for my door. He was very good to deal with and add to that a US veteran to boot! The job was completed the same day I called and I am very pleased with the work.
Awesome service! Very friendly and knowledgeable. Services Rendered: Fixed garage door not closing issue & replaced broken hinge.
A big THANK YOU to Stefan our garage door repairman from Precision Garage door company. He was very patient and friendly and I could tell he had a lot of experience as he carefully and expertly replaced two huge springs that assist the door to go up and down. He also fixed a few other issues that will keep my door functioning properly for years to come. Thanks again to everyone at Precision Garage Door for fixing and coming out on Saturday during a snowstorm! Services Rendered: Replaced overhead broken Garage door springs and a few other worn parts.
Cesar Velasquez installed our new garage door and he did a great job. Communication with this company was great. They send a picture of the person coming. Cesar communicated that he would be early rather than just showing up which was nice. He went above and beyond while installing our garage door. We may have paid more than other places, but this company is worth a little extra for the quality of product and professionalism of the company.
I would recommend this company for any and all garage door repairs. Our technician Stephen Freitas was friendly and educated on all garage components and was very willing to take his time in educating myself and my wife on how to maintain the door and all the components for future use to get the maximum life out of all components. Would like to thank Stephen.
Great experience with Precision. Called at 8pm and a tech was out at 8 am on a holiday. Brad was very knowledgeable and personable, was thorough and educated us on the entire garage door - what the functions are, what needs to be addressed today and what can wait and how long. Service was efficient and handled quickly and quietly. Perhaps not the cheapest route, but I feel very confident that the service and parts will last and that they would handle any issues within the 3 year guarantee. Brad was excellent and I would recommend Precision.
I am very satisfied with the service I received from 1st call to completion of service. I was sent a text and called 30 minutes prior to the service rep arriving as promised. The service rep Brian Ciminelli was a very professional, knowledgeable, and friendly. He took his time completing a thorough inspection and explained everything to me. He gave me a few different options an quotes I could choose from and didn't pressure me into anything I didn't need or want. I will definitely call Precision Door in the future for all needed services and recommended them to everyone.
Stefan did an excellent job. He diagnosed the issues and provided solutions. The finished product is near, clean, functions as it should and his attention to detail was impressive. Precision will be the only one I will call going forward .
No stars if I could. Garage door was damaged on a Saturday morning. Called Precision wanting to get the door closed and a quote to replace. Came quickly, professional and nice, said he could not get it down (knew I was concerned with safety and critters), gave quote somewhere between $2,200 and $2,700 (don't recall exactly) to replace just the door. Given price, waited until Monday and called another local company. The other company came out quickly, had damaged door closed in about two minutes and in a day or two replaced the door and opener for hundreds less than Precision quote to replace just the door. Neighbor had similar experience and also went with the alternate, much lower priced company. We both got very good quality insulated doors. My impression is that Precision will take advantage of folks in a difficult situation - likely part of the reason for their extended availability - get your money before you can check with someone else, over repair/overcharge because they know your choice is to live with the issue for a day or two to get competitive bids or have them deal with it for what you do not yet know is an inflated repair/price. If you have money to waste and a day or two is more important than your money, then Precisions is the company for you. Just my opinion based on the two situations I am aware of in our neighborhood.
I had an issue with my spring pad or surface area the spring pad was braced too. I tried to reinforce on my own and was unable too. Figured I should call out precision since I didn't want want to mess with the springs myself. Josh came out on time and did a detailed evaluation of my garage door and explained what was happening. He gave me multiple options to correct but in the end he just had to replace the surface area were the spring pad braces to do this he had to remove my springs then put them back on then replacing my door rollers. All that he did I believe will revive my garage door for at least another 3-5 years. I would highly recommend Precision garage door!
Tim Mason was very prompt, polite and did a great job fixing the door and explaining basic maintenance. Highly recommended!
I called because I needed service installing a new garage door opener. Precision scheduled an appointment quickly as my garage door was in the down position over the weekend. Brian, the technician, called and stated he would evaluate the door. He arrived and looked at my garage system and quoted a $2000.00 solution. I have a fairly new insulated door and fairly new springs. Brian did not show what the $2000.00 would buy. I figured out my issue and fixed myself. I would not recommend this business. I saved $1,850.00 by not listening to Brian from Precision who wanted to replace my springs, door and other components. All I wanted was my door to operate up and down. Element Garage solved my problem for $150.00. Amazing. Noy what a scam.
Mike did a great job explaining what was wrong, how it happened and what was needed. He was very thorough and the repairs were completed quickly and professionally. I do feel like I paid more than what competitors charge, whether because it was on the weekend or Precision is higher priced I'm not sure. Very happy with the work performed though.
I accidentally backed into my garage door (duh) jammed it in the half open position. We call Precision Doors and Justin came out within the hour. Unfortunately the door could not be fixed on-site but we are scheduled to get a new one installed in less than 2 weeks (we chose an in-stock door). Justin was super helpful, very polite and took the time to explain everything to us clearly. We would definitely recommend him and Precision.