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Twice I've have had issues with my garage door at really inconvenient times. Both times, Overhead Doors has responded/repaired very fast and exceptional work. Friendly, efficient and skilled staff. Very much appreciate the work.
I had a terrible situation turn into a great experience. I had a garage door spring break at home and when Shae came out and repaired it for me same day I didn't miss a beat. He was very professional and I appreciated his advice.
Was very satisfied with Nicole in the office and with Shay who came out the day after to tune up the overhead garage door, give us an extra remote, and install outside keypad. We have used O.D.U. ever since 1999 for installing and service calls, and they have treated us well over the years. D. Dewing Sherwood, WI.
This was my first time using ODU and I will continue to use them and recommend them to my family and friends. Shay (sp) was very kind, professional, and knowledgeable and was able to reprogram our remotes and replace our keypad, that my husband was unable to do on his own after multiple attempts. Shay didn't try to push me into replacing things I didn't need to and I really appreciated that. He was amazing to work with and I will always ask for him. Thank You Shay for your exceptional customer service!
What an awesome experience!!!!! This is our 3rd experience with Overhead Doors, and they are a great company to deal with. Our spring broke at 7:30 on a Monday morning. The technician was out by 8:30 and it was fixed and good to go by 9:15. Their service is incredible. The technician was knowledgeable, pleasant, courteous and polite. Customer for life.
I wish ODU would have been our first call... When the tension springs in our garage door broke, the door wouldn't open and my vehicle was stuck inside. I called another company and made an appointment for the next morning (9A-12P timeframe). After they were a no-show, we called to make sure we were still on the list. We were told that we weren't on the list and they were full for the day. My husband found ODU and within an hour or so, they were here and got us all taken care of. Fast, friendly, and phenomenal!!
Our garage door cables broke leaving us unable to open the door to get our vehicle out two days before Thanksgiving. I called Overhead Doors Unlimited and even though they had a full schedule that day, they were able to send a technician over. He arrived within a half hour and finished the job in 20 to 30 minutes. We received fantastic, quality service from a knowledgeable and friendly technician. We will definitely go with ODU in the future!
Overhead Doors Unlimited provided great service in replacing our 18+ year old garage doors. They came out right away to talk through replacement options and the cost for each option, provided a follow up written estimate/quote with no additional fees or surprises. The installer was awesome to work with and arrived on time, removed and disposed of the old doors and hardware, cleaned up after himself, and everything worked without issues. Awesome Experience
