Reviews for Overhead Door Co Of Atlanta

Review from M L.

Took advantage of March 2024 special for tune-up of door and opener from Overhead Door Company of Atlanta for advertised 79USD. Technician MikeY was thorough, considerate, & taught me more about my equipment. Manager refunded a small overcharge without a problem after requesting it by phone.

Review from Shameika C.

The gentleman came on time, promptly assessed the issue and resolved it. Services Rendered: The panel for the garage door was burned out and had to be replaced.

Review from John H.

I had them come out and fix dock door off track. tech's came out and fixed door within an hour. Was invoiced and emailed within minutes of completion. However, was charged twice. After multiple calls, I've yet to receive a credit back. I did finally receive a call back today, after spent my time on the phone trying to get an answer and positive result. However, I haven't received credit or so much as an email confirming this has been done. Was advised that I should receive credit back in a couple weeks. This is the same words I was told a month ago when I first called. So in my experience, they can fix a door, invoice, and email, quicker than running a credit card number to issue credit. makes you wonder WTF???? Does their credit card machine and email system not work? Perhaps they should move a few tech's into the office. Mind you, everyone I've dealt with has been polite and courteous, which is great. I guess...My credit company still wants me to pay regardless...

Review from Chris C.

Our garage door broke a couple of weekends ago. Overhead Door Company came out in a couple of hours and rigged it to work until they could replace the spring. Dan and Evan did a great job in a timely fashion. They put in a new spring system that is a heavier duty spring that was originally put in by the builder. Thank you Dan for coming to the rescue!

Review from Nate C.

Over review led this company in the past but the most recent encounter was their customer service line. I called with an issue, had a little bit of a wait before I got a liver tech person. She was amazing. Walked me through my issue and helped me discover how to avoid the same mistakes by walking me through each platform level in the mobile app. I now have complete confidence in moving forward with App operation allowing me access to controlling my garage doors from anywhere! Great Job!

Review from Jim J.

Great people who take the time to get it right. They are my go to garage door company.

Review from Jill G.

Technician was timely, professional and courteous. Price was very reasonable. I would recommend this company for garage door repairs.

Review from Jill G

The technician was timely, courteous and professional. The cost was very reasonable.

Review from D S.

I requested my annual service for my new doors and carriers. The Tech arrived on time as promised and quickly did the yearly service and the price was very good! I set the service schedule up online and there were no issues. Great company thanks!!!

Review from Sandy F

Review from Pat A.

Always responsive and very reasonable costs for maintenance and repair. Nice to work with.

Review from Bob F.

I have had Overhead doors work on my two garage doors four or five times over the past 10 years. They have always been here quickly (within a day if requested), quickly fixed the problem with a very reasonable price.

Review from William B.

The technician arrived promptly as scheduled was able to make the needed repairs quickly. Price was reasonable.

Review from Mario S.

As expected Services Rendered: Garage door repair

Review from Deborah S

On 3/14/23, we had an appointment for a quote for two garage door replacements for 12:30 pm. At 11:30 am I received a call to move the appointment to 12:00 pm. I left a message that i could not change the apointment. The representative called me back and confirmed the 12:30, but asked me are we replaciing the garage doors? I said, the office did not mention we were replacing the garage doors? He said yes, and laughed. The Residential Representive arrived on time. He measured the doors and I opened them. I discussed the three doors I wanted quoted. He asked the purchase date, I said between April and May. He told me, he was only quoting the highest model ***** door, with a $100 discount, but the website discount was $200. His quote was $4000 for two doors, with an attitude. I asked him to give quotes like he gives everyone else. He walked to his car and I told him he had an attitude and I will let my husband know. Treating customers like they wasted the companies time is wrong.

Review from Portia P.

Went well. It's going up and down. Services Rendered: Garage

Review from Laura R

Review from DIANN M.

Very impressed with the service from Overhead Door Company. Gary T. was the service technician. He was was very personable, professional, knowledgeable and went above and beyond to provide exceptional customer service! He was on time, did a thorough review of the system and quickly diagnosed the issue. He replaced all of the necessary components and the system is working great! Additionally, Gary provided tips on keeping the garage door system in good working condition. I highly recommend giving them a call when you’re in need of service on your garage door. Also, the price was reasonable. Overall great service!! Services Rendered: Garage Door Repair

Review from Jacob L

Very impressed with response time, tech knowledge and competitive pricing. We defiantly recommend Overhead Door for any door needs!

Review from ALICE M.

Excellent service. Professional, knowledgeable, efficient in quoting, communication and installation. The doors look good, work well, and provide even better insulation than I had expected. Services Rendered: replace garage doors

Review from Lauri W

Brand new door with multiple defects. Poor customer service and satisfaction.,

Review from mark H.

Casey Litchfield did an excellent job. The service was requested and performed on time and to a high standard. The follow up call this morning to check on the service was a nice touch. Well done Casey and Overhead Door Company. Services Rendered: Replace broken spring

Review from Willie B.

Great Job! Services Rendered: Purchased/ Installed 2 new garage door opener and got doors adjusted

Review from Martha F.

Outstanding. Same day service. Andre was awesome --professional, courteous, really knew his stuff. He explained everything, showed me how everything worked, did troubleshooting with the manufacturer, thoroughly tested the new unit, oiled the hinges, & gave suggestions for ongoing maintenance. It was the BEST experience! Couldn't ask for more. Services Rendered: Replaced very old garage door opener that had a stripped gear

Review from Hugh T.

Tech showed up replaced a wire and rebolted some loose bolts. Less than 1 hour, charged $129.00 customer service called me later. He reduced the price to $80.00 i'm satisfied with the company. Services Rendered: Garage would not open

Review from Karen G.

Sam arrived on time, and did a great job. He took the time to explain what was wrong...why my garage door wasn't working...and showed me exactly what the problem was. I needed an new opener. Since mine was very old, that made perfect sense :-) He took the time to explain my options, and told me the price upfront. Once the new garage door opener was installed, he carefully inspected the entire system. He oiled the opening mechanism made some suggestions for maintenance. Then he took apart and hauled away the old mechanism. In short, Sam is a well-versed professional with a great deal of experience, as, I suspect are the other professionals at Overhead. I was very pleased with the service, and I will use Overhead Doors for any future garage door needs in the future! Services Rendered: My garage door stopped opening and I wasn't sure what the problem was.