Review from Miguel V.
Published:over 10 years ago
After reviewing and discussing the deal on Angie’s List, the manager of Precision Garage Service informed that the belt drive I wanted would cost more than the deal advertised on Angie’s List. I accepted the price of $384.00 including installation and schedule the installation for the next coming Saturday. The installer missed the first appointment, stating he could not find the address but he never called to ask for directions. I found that after I called to inquired where he was. A second appointment was set-up for the following week. The installer showed-up on time and proceeded to install the garage opener. At one point, I went to the garage and found that he had drilled the ceiling in three areas looking for the studs. I did ask him “how come he doesn’t have a stud finder?” He answered that he never had this problems before and that the studs were not set on the customary way. This was something I doubt it since this is a new construction and the codes do not allow deviation from the State/County codes. Upon completion, he came inside gave me the bill for $15.00 over the estimate, which I did not, noticed until he was gone. He left leaving all the extra holes he drilled uncover, and since he works with his hands dirty, black marks all over the area, where he works on the garage that it painted in white. He also did not install lights on the unit neither bother to offer orientation on the functions of the garage opener or help me to pair my car system with the system. After a call to the main office, I was informed that he would return to correct the issues he left behind; the manager also agreed to reimburse the $15.00 overpayment after the check clear her back. Something that she did in a reasonable time. The installer, did return to my home to correct the problem with the lights from working and apply plaster over the excess holes. Because, once again, he did it with his hands dirty, he left the ceiling area a lot worse than before. I did not report the issue to the main office since I resolve to do it myself and take care of the matter when I do the rating of the service. This may have been a one-of-a time incident but honestly, at this time, I cannot recommend Precision Garage Door Service.
Services Rendered: Installation of a belt drive Liftmaster Garage Opener.
Garage Door Handbook