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Reviews for Precision Garage Door of Austin
Rating
93Google: 4.5 ⭐BBB: A+BBB AccreditedYelp: 4.5 ⭐Angi: AIs this your business? Claim Here
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- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
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Claim DiscountFeatured Reviews
Review from Deborah V.
Published:9 months ago
Yelp5We had a structural issue with our stand alone double garage door. Precision had fixed our attached garage door quickly and quite nicely during the pandemic, so it was easy to call them back for this issue. It took 2 days and quite a bit of concrete removal, but Michael persevered and our garage door and those driving in and out of it are now secure. Precision offers quality, craftsmanship and integrity, words that not everyone associates with garage door companies.
Review from Paul R.
Published:9 months ago
Yelp5I called a different garage door repair company with great reviews, they set an appointment for the next day between 2-4pm and never showed up no communication at all. I went on Precision garage door website and booked an appointment for the next day between 12-2. I got an email confirming my appointment, the person coming out name Caleb called me at noon letting me know he was on his way, I received a text message from them with a picture of Caleb so I knew what he looked like. Caleb Skaggs was great!! very polite and knowledgeable and was able to fix my door same day and the value was great. I highly recommend Precision Garage Door, great communication and very professional.
Review from Morgan B.
Published:9 months ago
Yelp5I sent Precision a request for a garage tuneup yesterday and they sent Isaiah out the very next day. Isaiah was extremely friendly and professional. He provided me with recommendations on our 11 year old doors and will soon be following up with them to update our springs and rollers. Thank you so much Precision and team.
Review from Mercy L.
Published:9 months ago
Yelp5I am finally getting an automatic garage door! Patrick was so helpful, especially since I needed some reframing done, and he hooked me up with a wonderful craftsman. I know it won't all be done for about a month, but I've already waited decades. We got the ball rolling on this project and I can't wait. I would highly recommend this company!
Review from Sandy B.
Published:9 months ago
Yelp3This was ALMOST a 5 star service. Almost because my technician did not tell me that when he installed my new garage door opener with their highest cost product that I would be losing functionality! I plainly told him that I always turn the power off to the opener when I am in the house. He failed to warn me that if he installed that particular door, it would beep constantly while the power was off. The best Precision would do was offer me a $100 refund & unplug the back-up battery. I paid over $250 for the backup battery! So 2 problems: No warning about loss of functionality, and an insufficient remedy.
Review from Melody G.
Published:9 months ago
Yelp5Billy showed up on time and helped me fix the garage door. Great service and professional staff!
Review from Leigh Ann B.
Published:10 months ago
Yelp5I had fast same day repair service from Brian Rykowski from Precision Garage Door of Austin for a broken garage door. He gave us our options and we went with the repair of the existing door. He replaced broken springs and cables and even fixed bolts and other parts the builder had installed wrong. He aligned and oiled everything to work better than it ever had and was done in an hour! Wonderful service and I will definitely use them again in the future.
Review from Mary O.
Published:10 months ago
Yelp2Pros - Precision Door made the appointment booking experience very easy. The technician even arrived before the scheduled time, which was very helpful for me. The gentleman was also very polite. They don't charge for door estimate fees. Cons - the technician would NOT do any work on my garage door without committing to a new garage door. My garage doors are definitely older but have been repaired throughout the years. He told me that they were on the verge of breaking, so he wouldn't fix them unless I signed up for new doors. Only then would he "bandaid" the doors until the new ones arrived. Their prices are MUCH more expensive than their competitors, even though they are using the same brands as others. It would also take 2-5 weeks to order/install. I was quoted several options all over $3k. As any homeowner would do, I held off and got a second opinion. Without hesitation, the other company said my situation was an easy fix and that the doors were not in as bad of shape as I was told. It was clear that the Precision Door technician just didn't want to do the work (which only took 45min for the other guy). I walked away with both my garage doors fixed for only $240. I will be using the other company moving forward.
Review from Gwen F.
Published:10 months ago
Yelp5Highly recommend Precision!!! From the ease of the online scheduling, the confirmations, both with text & email, the punctuality of Brian, my technician, & the superb work he did getting my door overhauled & working great!!! The whole experience went very smoothly. Brian was honest, & I feel the price was fair! Will definitely use them for all my garage door needs! Gwen
Review from Eli O.
Published:10 months ago
Yelp5Brian Rykowski came by to fix my garage door. He was professional and friendly. He was even patient with my nervous dog. I highly recommend this company and the services they provide. All of the techs they have sent did great work. They have never over charged me in the past, and I have never thought of using any other company.
Review from Bea C
Published:10 months ago
BBB5Review from Cindy M
Published:10 months ago
BBB5Review from Wendy W
Published:11 months ago
BBB5******* did an excellent job of explaining situation and what options I had
Review from Judy H
Published:11 months ago
BBB5******* explained everything that needed to be done and the cost, based on several options. He did a great job! Highly recommend!
Review from Albert W
Published:11 months ago
BBB5***** did great job explaining the problem and fixing it.
Review from Susan T
Published:11 months ago
BBB5*************************** was outstanding! Professional, courteous and informative. He went above and beyond to help me with the techy things.Same day installation.
Review from Lorraine P
Published:11 months ago
BBB5***** did a great job. He educated us and was very efficient.
Review from Patsy N
Published:11 months ago
BBB5Installers gave me options and prices. They were nice and efficient and worked quickly.Would recommend them.
Review from Lynn W.
Published:11 months ago
Angi5Caleb was awesome. He was very responsive and went above and beyond to get my new door installed as quickly as possible. Cannot thank him enough. Services Rendered: Drunk driver crashed through my garage door, demolishing the door and overhead assembly. Entire system and door were replaced by Precision.
Review from Debi H
Published:11 months ago
BBB5Received same day service call. *** was quick to analyze the problem & very professional.
Review from Nicole A
Published:12 months ago
BBB5Review from Wes-Kristy M.
Published:about 1 year ago
Angi55 stars no doubt! Landon and Sean were on time, fully prepared, courteous and completed the job on time. They answered all my questions and we are super excited about our slick, quiet, insulated doors. I’m also feeling comfortable cuz of the big warranty. Good to have peace of mind. Thanks y’all! Services Rendered: Two new garage doors, rails, openers and controls
Anonymous Review
Published:about 1 year ago
Google5From beginning to the end of my garage door replacement project with Precision Garage Door of Austin, it was one of the easiest, most pleasant experiences ever. It started with Nick Sager who came to my house. He explained to me what I needed and why. He wasn't pushy. He showed me my options. I chose insulated because of the unpredictable weather in Austin. Mickey Wheeler came to install my garage door. He did an excellent job. When he was showing me how to use the lubricant on the door, he stopped because he heard something that was a little off. He fixed it. Even working with Karen on the payment. She was a pleasure to work with while we were sorting out the financing. I would definitely use them again and I do highly recommend them.
Anonymous Review
Published:about 1 year ago
Google5Patrick was fantastic - explained the options thoroughly, set expectations on timing, and then did an amazing job getting everything fixed. If his work is indicative of all their techs, then Precision is the company you want to call.
Anonymous Review
Published:about 1 year ago
Google5I have used Precision in the past and was very satisfied with their service. 12 years ago we had a spring break on our door and Precision came out, inspected the door and recommended replacing the rollers and cables as well as the springs. Our 15 year old door operated like new and noticeably quieter after the repairs. The door has operated trouble free for the past 12 years after the Precision repairs. Over the years the door has been backed into multiple times and hit by at least one tree limb in a storm. Recently I noticed more jerky movements in the doors operation. Today I called Precision again for another inspection and they were able to have a service rep scheduled to be here in 2 hours. The assigned rep Brian R. called and was actually able to be here in just over 1 hour. Brian inspected the door and pointed out the multiple damaged areas on the panels and the damage they had caused in other areas as the door was operated. He suggested and I agreed we would need to replace the door to resolve the problem. He found an identical replacement in stock and a reasonable price. He was professional, knowledgeable and I enjoyed talking to him and his way of explaining the situation. I will be scheduling installation for next week and provide a review for what I will expect will be a professional, efficient service job provided by Precision employees.
Anonymous Review
Published:about 1 year ago
Google5Shane did a great job replacing the broke spring on our garage door. He also found a support bracket that was broken and replaced that as well. Whole process was under an hour. He also lube the door and verified everything was working correctly before he left. Was glad we purchased the best warranty they offered 7 years ago only had to pay the labor cost for replacing the spring. Great customer service.
Anonymous Review
Published:over 1 year ago
Google5Caleb was able to come out same day, diagnose, and basically completely rebuild our garage door setup. His exceptional attention to detail and the thoroughness in going over the components and how to operate each was very much appreciated. Highly recommend this top notch company.
Review from Lawrence H.
Published:over 1 year ago
Angi5Calling Precision was one of the smartest things I have done. From Bridgette, who took my call, to Jeremy (so) who provided the service/repair, I couldn’t be more pleased! Fast, friendly and knowledgeable; I couldn’t ask for more! Precision will be my”go to” provider! Services Rendered: I needed a new garage door opener.
Review from CONNEE S.
Published:over 1 year ago
Angi5Caleb at Precision is the best! He came out on a Sunday when our garage door stopped working, and instead of a quick fix, he did a complete inspection. The previous owner of our home tried to repair the doors with DIY parts, and the situation was dangerous. We had complete faith in Caleb, who did excellent work and left the job site immaculate. We are happy customers! Services Rendered: Replace springs and rollers and make other repairs.
Anonymous Review
Published:over 1 year ago
Google5Billy H was very helpful while my wife selected a door and opener. He showed her samples and answered my questions that I had about the opener. Overall initial dealings with Precision Door was very good.
Anonymous Review
Published:over 1 year ago
Google5This is the 2nd time I've had Precision Garage Door of Austin do some repairs for me. This time I had to have a door replaced and I couldn't recommend these guys more. I was especially pleased with the installer George Wideman. He was professional, personable and very good at installing garage doors. I will continue to use Precision Garage Door of Austin for any future needs.
Review from Clay O.
Published:over 1 year ago
Angi5Everything you could want. A person answered the phone; making an appointment was easy; the service representative came on time and finshed well withonn hiw estimate. I feel like a paid a fair price and the new door works great. Services Rendered: My old garage door opener went out unexpectedly and needed to be replaced.
Review from Michael M.
Published:over 1 year ago
Angi5Appointment was scheduled in a timely fashion. Jeremy, the technician, arrived on time, made an accurate assessment of the problems with our garage door, and gave us 3 options ranging from $1000 for repair to $2600 to replace our whole system. We opted to go with replacing our system and the work was completed in less than 2 hrs Services Rendered: See above.
Review from Mark B.
Published:almost 2 years ago
Angi5Precision was entirely professional from start to finish. The gentleman who came by our home initially was highly knowledgeable and really seemed to have our best interests at heart. We ordered a new garage door from him, and he came back to our home after the installation appointment had been made to help us determine some things we needed to do in our garage to prepare for the installation. The installer was extremely polite and finished what he characterized as a difficult installation in our older house in record time. He then stayed after the installation to ensure that everything was working perfectly and to thoroughly explain the door's operation and maintenance. We highly recommend Precision Garage Door -- we have a beautiful new garage door that we are very happy with! Services Rendered: New garage door
Anonymous Review
Published:about 2 years ago
Google5We suffered the unfortunate garage door failure recently where the double door came off the track on one side. The automatic opener was rendered useless at that point. We couldn't even close the door completely as it was. After searching the internet for repair companies with good reviews we settled with Precision Garage Door. They have great reviews and locations all over the area with same day service available in most situations. Nick was our service guy. He texted with his picture and arrival time to begin work, then showed up on time as promised. He was very personable and professional and offered two options to fix our problem. Since our door hardware was about 16 years old we opted to have all the critical parts replaced. They carry a full 10 year warranty. Bottom line, Nick fixed us up in short order. We might have been able to save a few bucks with another company, but Precision did it right the first time, quickly and is a reputable company with a solid warranty. Highly recommended if you don't mind paying for top quality.
Review from Derial L.
Published:over 2 years ago
Angi5Excellent, professional. Patrick professional young man.. Services Rendered: Adjust company's garage door opener and springs plus lubed needed areas.
Review from David B.
Published:over 2 years ago
Angi5They did a great job! On time, professional and knowledgeable. Would definitely recommend! Services Rendered: Replaced opener and fixed door damage
Review from Shawn B.
Published:over 2 years ago
Angi5We recently had our garage door replaced by Precision Overhead Garage Service (Austin) on 27 Jun 22 (Monday). We were extremely pleased with the service that technician Prosperos provided at our home. The technician was professional, knowledgeable with an attention to details. Prosperos helped in setting up the app that worked with our garage door. Bottom line, I will recommend Precision Overhead Garage to my neighbors or anyone needing their garage door repaired or replaced. Services Rendered: Garage door replaced