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My service this time was odd- all of our remote openers stopped working during the hail last Sunday. I do not know ifit is related but that is when the problem occurred. King Door came out this morning and the service technician reset the remotes quickly. He did not really know for sure why they stopped working, but the main thing is they work now. Thanks Daniel and Isaac for fixing my problem.
Last night I heard a loud pop when I closed the garage door. Unfortunately, one of the cables broke & the garage door wouldn't close all the way. I called King Door Co. as soon as they opened on Saturday morning & was happy to learn that a technician was available immediately. I received a text with the picture of the technician as well as an approximate arrival time. Jason inspected the damages & told me that he'd be able to fix it right away. He had all of the needed parts on his truck including replacement nylon rollers. He also added additional metal screws to strengthen a bent support structure. Jason was personable, professional, & a skilled technician. I highly recommend King Door Co. for repairs, service, or replacement parts. I would use them again in a heartbeat!
From Mr and Mrs Price Isaac, Arrived on time between his 2 and 5pm appointment. He was very nice and so very helpful. He took the time to get some information I needed inside the garage door opener... Then he continued on finishing the job replacing the battery very quickly. He also informed me about a yearly maintenance services king door have. Isaac, we appreciate, and thank you for all your help. HAVE A GREAT DAY!
I would like to say that there still is a such thing as good customer service , Jason my technician was very professional from the start. In a matter of minutes he assessed the situation gave me a action plan and executed with precision. Once things were completed he gave me a overview of the job and also offered professional advise for future reference. Without doubt Jason gave representation of a company built on true values , awesome job
Ruben had the job done within 10 minutes! He was very friendly and efficient. My garage door is back to working flawlessly thanks to him. 10/10 would recommend Ruben again. Quality service for sure.
After waiting for service from another company (which never happened), I called King Door, was told a tech would arrive between 2 and 4pm. Jason arrived on time, assessed the problem, made the repair and inspected the entire system. Great service!
Isaac was professional, efficient, and knowledgeable. Made the repairs and fixed the problem quickly. We highly recommend King Door.
I contacted King Door a little after 4pm and they were able to get someone out to my home within 15 mins and completed the repair within the hour. Staff is super friendly, the technician, Isaac, was very knowledgeable and explained everything to us before he left. I will definitely be using them again.
Had a torsion spring break on my garage door and called up King Door. They sent a service technician out within minutes. Issac, the technician inspected the door thoroughly and luckily a torsion spring was all that was needed. Part in stock and on hand. Installed same day with quality service!
Jason from King door did an amazing and fast job on my garage door! Removed and replaced and is now quiet. I had a car car that had a dead battery in the garage, and he was kind enough to help me jump the car to get it out of the garage, so he could do his magic!! Thank you Jason!! I highly recommend him and king door for any work on garage repairs.
Well it came time to replace my garage door and opener. The technician for the door (Roberto) and the technician for opener (Isaac) were very pleasant and professional and most of all efficient. Excellent job on both items. Thank you very much!!
Ruben serviced my door today. He was polite, informative, and efficient. I will use King Door Co. Again. Great employee!
My husband and I heard a load bang in the evening but couldn't figure out where it came from. The next morning, the garage door wouldn't go up. The loud sound we heard was the spring breaking! We had used King Door once before to replace a door on a rental, so we called them right away. We were quoted about $440 for the replacement. WOW! Inflation really hurts those on a fixed income! It was early, 8 AM, so they were able to send someone out immediately. Isaac arrived within 20 minutes and completed the job quickly. Very happy with the work. Would be giving five stars, except for the fact that they are not able to leave an invoice. You have to call the office in order to get an invoice. I really don't care for this. I believe a company should be able to leave an invoice when they complete a job. This should not reflect on Isaac, the technician as he was wonderful.
We contacted King Door on a Friday and they sent out Jason to take a look at our issue. To our relief, he said he would be back the following day with a new spring and parts to repair our door. He was knowledgeable, professional, and very efficient. We have used King Door over the years and I highly recommend them. And if your lucky enough to get Jason as your technician, even better! Their prices are fair, and their workmanship is spot on.
I ordered a garage door opener from Home Depot. They contract with King Door Company for installs so I didn't select them. I will choose them from now on! The company had outstanding communications via hi-tech text messages. My installer was Jason and he was fabulous. From explaining everything he was doing to programming the buttons on our cars and setting up the app on my phone - he was very thorough and his customer service skills exceeded my expectations. We have used a different garage door company in the past. I thought they were "good" and after using King Door - I realize they were good, but not GREAT like this company. Extremely happy customer!
I recently had the pleasure of working with Alan from King Door for a garage door repair, and I couldn't be more impressed. Alan's service was truly top-notch from start to finish! He arrived promptly, assessed the issue with my garage door, and explained the necessary repairs clearly and concisely. His knowledge and expertise were evident throughout the process. Alan's attention to detail was remarkable, ensuring that every aspect of my garage door was in perfect working order. What sets Alan apart is his commitment to exceptional customer service. He went above and beyond to ensure I was completely satisfied with the results. He was courteous, professional, and a pleasure to work with. If you're in need of garage door service, I wholeheartedly recommend Alan from King Door. You can trust him to provide outstanding service that exceeds your expectations. Thank you, Alan, for a job well done!
Ruben came to service both of our garage doors on 7/3 & he did an awesome job! He was very helpful & easy to talk to. He gave me pointers to keep my doors in good condition & answered all of my questions & addressed my concerns. Ruben is efficient, knowledgeable & honest. Maintenance care is not cheap but is definitely worth the money when you use King Door, a company that stands for excellent & reliable service. Thanks guys!
Jason came out within 20 minutes of my call. Replaced our 2 car garage door spring and serviced and lubed all rollers and motor screw. I am very happy with his work and he is professional and answered all my questions. I definitely recommend King Door, their service is fast and great quality. Will use them again in the future.
