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Bought a nice sectional door from him a while back they installed it and an operator i bought myself, years later they helped reinstall the operator after remodeling. 5 stars both times. No complaints price was fair. Thanks again
Great service and great price. Installer was prompt, worked quickly and was very polite. They offer a good warranty plan and answer the phone when you call. They are certainly worth doing business with.
Excellent service! I called to have both of my garage doors serviced and 1 operator adjusted about 2 weeks ago and a very pleasant, knowledgeable technician Keith arrived and performed all needed maintenance. While talking to Keith about my belt driven operator, he confirmed my suspensions that the belt had become stretched to its max over the years. Keith explained to me about my options and that at the time the operator did not need to be replaced immediately. Keith explained to me the differences (both price wise and mechanical wise) between the belt driven and chain driven operators, but never pushed me into immediate replacement. Before Keith left my mother and I decided to go ahead and make arrangements to have the oldest operator replaced. On 11-19-21 Keith called to let me know he was on his way to install the new operator and that he'd see me shortly. Because of the extensive information Keith offered, we chose to have a new chain driven operator installed. Keith arrived and was very efficient and thorough in removing the old unit and installing the new unit. Keith was very thorough making sure the operator and door was adjusted properly and that both remote controls worked properly, and cleaned his work area. Because of Keith's knowledge and professionalism I will absolutely be using Dabney Garage Doors in the future and highly recommend them. My mother and I were very impressed with the cost of $399.00 to purchase and install my new very quiet chain driven operator.
Mr. Dabney is very nice and Pleasant to talk to him. They were able to come out same day to fix broken springs on garage door. The two technicians was professional, courteous, friendly, along with a great job done quickly
Explained the situation of needing to install sensors on the phone including wiring. $194. Arrived and stated cannot install wires cannot install the connectors which I totally explained were needed when I called. Something about this would imply some kind of warranty. So the $194 was to put in sensor on existing which would not work? No wiring? Just install the sensor and that is it which is impossible. I did explain this but the owner implied I did not. He wasn't even who I talked to. Total waste of time and nothing got done. IN RESPONSE: Worked in the service industry for years which you just assume isn't true. The tech and I got along just fine. Any frustration expressed was not at the tech and I literally told him that. I never 'begged' him to come back as described. The problem was simple. I bought and installed the garage door opener years ago but used the old sensors. Worked fine until recently. The install was the sensors which were not used when I installed the opener. Perhaps lessons on internal communications and procedures are the problem here. $194 to make four splices, insert a sensor, and turn a wing nut if that had been the situation. It was not. I did the install and all works fine.
They came out the same day, that's why I gave them two stars instead of one. My garage torsion spring broke. They came out replaced both springs, tested the garage door and it worked. Went to pay and he informs me it's a 3% charge for debit/credit card use which should have been mentioned when setting the appointment. The average person doesn't just walk around with $500 In cash. Went to the ATM around the corner, come back and now the garage door won't open but will close. He says he's needs to adjust the springs as the door maybe to heavy for the operator (mind you, this operator been opening this door for the last three years). The serviceman then tried to sell me a new operator for $570+. I researched the model he quoted me and the operator averaged $150-$175 so $400 in labor, for an operator that you broke, on top of the $400 I just paid And I have garage cameras which shows the door was working then stopped :(. And I made sure the serviceman wrote on my receipt that the door didn't work. Long story short use OVERHEAD ACTION. They were able to fix what Dabney's servicemen broke.
I had to get a Torsion Spring replaced after it broke this weekend. Called them Monday morning and they set up an appointment for the same day that afternoon. They were on time with what was scheduled. They replaced my single torsion spring to a pair of torsion springs to extend the life of the springs. They greased all the rollers, made sure it functioned properly and fixed my outdoor trim as well!!! Very professional! I highly recommend them to anyone! They are very helpful and easy to work with! I'd give them 10 stars if I could. Thanks Dabney Garage Doors!
They did an excellent job on both occasions. The second one was especially challenging yet they were able to repair perfectly. I would wholeheartedly recommend them. Services Rendered: Recode garage door opener and check. Second time-frame fell into door track and jammed door.
I have had nothing but good luck and great service from these guys. After Harvey I had a new opener installed and the original door readjusted and a very reasonable price with quick and professional service. The new install was clean. Afterwards Mr. Dabney helped me find an issue with my push button that I had caused at no charge with no fuss. I just went and got a new remote for the opener from him and he was extra polite and made sure I knew how to program it before I left. Highly recommend.
They're good. That gentleman is very nice. Services Rendered: They fixed my garage door for this house, my sister's house and my house.
Mr. Dabney came out to provide a written estimate on the same day we contacted the business. It took about 4-weeks for the doors to be delivered. They were installed in 1/2 a day. The installers, Keith and Spenser, were very professional and helpful. The doors are exactly what we wanted. There was one concern after they were installed and when contacted Mr. Dabney responded within 24-hours. He completely answered all questions/concerns. We are very pleased with the work and would highly recommend this company. Services Rendered: Installed two garage doors (manual) at private residence.
YES my garage door are size 14, 12 and 10 , new garage doors!!!!!!, built by them too, used them at the first year of operation, due to a misalignment 300 dollars spent , that's fine even though , not yet EVEN 1 year!!!!, I said ok, now again due to misallignment now 917 DOLLARS wow , they should have at least inform the customer before hitting them for a stricker price, TIME SPENT 1:30 ONLY , fyi we called 2 weeks prior to the apt. because he told as he will bundle me w/ the other customer SO THE CHARGE FOR THE LIFT WILL BE LESS!!!!! , well...... 2 weeks later he charged my FULL PRICE , i CALLED HIM PERSONALLY to ask for a discount , esp on the limited time spent , all he could same is I LIVE IN A SMALL HOUSE AND DRIVE AND OLD TRUCK, NO TO DISCOUNT ... WOW TALK ABOUT PROFESSIONALISM......, FYI HE WAS VERY INTRIQUE W/ MY PERSONAL ITEMS IN MY BARN.... PLS THINK HARD BEFORE CONSIDERING THEM my mistake I should have ask before I ok the work job but again 600 DOLLARS price inc..... RIDICULOUS Services Rendered: ONLY maintenance on my 3 garage doors
Fast friendly service Services Rendered: Adjusted door opener
