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I would recommend this company to anyone looking for garage door repair/replacement. Matt assessed the door, explained my options, told me how long it would take, and gave me an upfront price range. Overall 5-star experience. Thank you!
We had a spring that broke. We called Red Mountain Garage Doors. Jeremy came out and was able to install new springs in about an hour. He was very professional and knowledgeable.
Leo did a fantastic job installing my new garage door. This is the best first experience for any company I have done anything with. The prices were magnificent as well.
Service was exceptional and so was the price. Was assisted by Leo and fixed what was broken quickly. Will be recommending this to my family, friends, neighbors and everyone I know. Quite unbelievable that not many people know about this company.
I am leaving this review under my personal email account instead of my professional one however, I called and spoke to Divia about getting a couple of estimates on replacing my garage doors within the coming months. She was very professional and was able to help me 100%
Bought my first house recently and garage door was out of service. Called Red Mountain to fix it and got a great price. Leo came over and fixed it quickly. 11/10 and I know where to go when I have my next garage door issue.
Fantastic customer service, I called to schedule an appointment for the following day as I was supposed to have a party, and my garage door wasn't working, so I could not put my car in the garage. Was given a very reasonable price and Leo came the following day and fixed it very speedily. 10/10.
The technician Matt was nice & professional . This was my second time requesting his services . I would highly recommend Red Mountain garage doors .
Everyone at RMGD was very professional , courteous and friendly. The opener had gone bad, so the unit had to be replaced. Ryan, the technician was very knowledgeable and I felt instantly that he was honest and he has an exemplary work ethic that I rarely see in anyone. I knew instantly after meeting him that I had contacted the right company! I highly recommend RMGD (and ask for Ryan) to repair or replace your garage door opener. Additionally, he lubricated the springs and told me how and how often I should do this to keep them in good working order. Totally satisfied and will call them for any work I need in the future.
Matt was extremely helpful. He diagnosed the problem in 20 seconds. I can't begin to tell anyone to use red mountain garage door company for any of their garage door problems... thank you for excellent customer service...
Extremely helpful and friendly service! Bradley was very prompt and professional. I will definitely call them again if I need help with my garage door in the future.
Came out for a quote the day after our old garage door finally bit the dust and we got a new one installed the following Monday. Helped us weigh different options and didn't pressure into buying an expensive product (we ended up going with an in stock basic metal door and looks and works great). Thank you!
I just had a garage door repair done yesterday. Our door was stuck in the down position because of a broken torsion spring - as such, we needed it to be fixed immediately. Red Mountain charged us $365 to replace the broken torsion spring, plus $245 for an operator bracket, for a total of $610. I just got two quotes from two other highly reputable garage door companies in Huntsville - one quoted me $190 total, and one quoted me $304. It turns out that the spring is a $60 part, and as for the $245 bracket that Red Mountain scammed me for, Home Depot sells the very same part for $11.53. I understand that there's a labor charge to be expected, but this entire fix was completed in 40 minutes. At $100 / hour labor, this entire fix should have cost ~$200-250, and Red Mountain charged me $610. I cannot even begin to tell you how disappointed that I am in this business, and how disappointed I am that I got scammed like this. I would absolutely, under no circumstances, recommend this company.
$2000 for a Lowe's garage door that still won't close because of the motor on the opener. Left screws all over garage and "forgot" to put the lock on that was conveniently found laying in the garage. Another company came out, found out could have had door, motor, sensors, everything replaced for that price. Posting review for my friend who has been swindled. Shameful.
I had them to tell me I needed all new Garage Doors. Paid $**** up-front. no reply at all
Great Job Matt!!! We had the beat experience ever, not only was booking a service date was fast and easy. Matt was on time for my appointment, which is a plus. When a company value your time you know you got a Winner!!! Matt work fast and very knowledgeable of his job!! He took his time and showed us how to work the app on our phone as well as the remote control. Thanks for A Job Well Done!
Two stars because there was good and bad with my experience. I'll start with the bad. I called due to an issue we were having with a 6 year old Craftsman garage door opener that was purchased through Sears. It's very difficult to run Sears down these days, and I won't go into all those details. So, we called this business to come look at and fix the one we had. It seemed like a simple issue as the chain had one side with a lot of tension, and the door would not go up. The workers for this organization could not seem to make a repair or diagnose an issue at all. All they could do is recommend purchasing a new unit. Ultimately, this is what we did, due to the previously mentioned issues with finding someone from Sears to come. They left the old unit for us just in case we got someone to answer questions about possible warranty issues. Once we got someone from Sears services to come out and diagnose the problem with the older unit, he could not find anything wrong with it and had it in working order in no time. Sear rep opened it up (guys from Red Mtn. didn't do this) and stated everything including gears, sprockets, and boards looked to be in great condition. Ultimately, we are out of pocket for a new garage door opener when all we needed was a repair. Bottom line don't advertise that you can repair these things if your workers can't make fix that should have been simple. Just say you sell new ones, because this appears to be all you are capable of. I called and gave them the opportunity to make the situation right. They took my number and said they would call back with a proposal, but I have yet to hear back about this. My experience with them wasn't all bad. They did come out the same day I called which was good, and they at least seemingly can install a new unit and do it well. Needless to say I will not use this company again nor would I recommend them to anyone else.
Two stars because there was good and bad with my experience. I'll start with the bad. I called due to an issue we were having with a 6 year old Craftsman garage door opener that was purchased through Sears. It's very difficult to run Sears down these days, and I won't go into all those details. So, we called this business to come look at and fix the one we had. It seemed like a simple issue as the chain had one side with a lot of tension, and the door would not go up. The workers for this organization could not seem to make a repair or diagnose an issue at all. All they could do is recommend purchasing a new unit. Ultimately, this is what we did, due to the previously mentioned issues with finding someone from Sears to come. They left the old unit for us just in case we got someone to answer questions about possible warranty issues. Once we got someone from Sears services to come out and diagnose the problem with the older unit, he could not find anything wrong with it and had it in working order in no time. Sear rep opened it up (guys from Red Mtn. didn't do this) and stated everything including gears, sprockets, and boards looked to be in great condition. Ultimately, we are out of pocket for a new garage door opener when all we needed was a repair. Bottom line don't advertise that you can repair these things if your workers can't make fix that should have been simple. Just say you sell new ones, because this appears to be all you are capable of. I called and gave them the opportunity to make the situation right. They took my number and said they would call back with a proposal, but I have yet to hear back about this. My experience with them wasn't all bad. They did come out the same day I called which was good, and they at least seemingly can install a new unit and do it well. Needless to say I will not use this company again nor would I recommend them to anyone else.
Fast, friendly, and effective. They showed up when they said they would and fixed the problem quickly and for a reasonable price. Highly recommend.
One of our garage doors needed repair- a broken spring. I requested an appointment late on a Friday afternoon and Red Mountain called me within an hour to set up a time. I was given a window of 8-10am which is so helpful- knowing I didn't have to take a whole day off was great. Brandon called at 8:00 arrived at 8:30am and was finished at 9. He was friendly, professional and efficient. I would highly recommend them to anyone.
Great service! They made an appointment, kept the hours (I was late!) and completed the repairs all in one morning. Nice young man did the work and was very polite and respectful, and explained exactly what was needed and what he was going to fix. Very satisfied with the result.
Professional and on time.. explain everything .. Services Rendered: Replace garage door opener
Dewayne did a great job Services Rendered: Garage sensors
Great reliable company .... Came straight out and got to work .... Great prices ..... Thank you for your business ... Great people to work with.... I will be back for future work ... Also sharing with friends and family... Services Rendered: New garage door
Kevin did an awesome job. He showed up quickly and worked carefully and fast. I would call him again for any door repairs! Services Rendered: Garage Door Repair
Sebastian and his associate Ronald assessed our tired and marginally functioning garage doors. Later Sebastian did a great installation. I had done my "homework" and had an idea of costs prior to the job. Their bid was less than expectation. Moreover, we had excellent service from start to finish. The job was done in a timely manner. All appointments were kept on time, and we even got texts shortly before arrival so we could put up our unruly dogs. We are very happy with the quality of the work and recommend Red Mountain Garage Doors highly. We love our new garage doors. Services Rendered: Install new garage doors
Service provided was exceptional!!! After calling 2 other companies with no answer or call back, I was so relieved Kevin could come out same day for consultation even in horrible weather. He is a true expert in his field that provided key information that helped making our repair as smooth and easy as possible with competitive prices. Fixed our door the next day! Really went above and beyond with keeping us informed during the repair and kept us updated every step of the way. Could not be happier with our service from Red Mountain Garage Doors!!
