Anonymous Review
Published:10 months ago
My daughter is a student at App State. She heard a very loud noise when applying the brakes and called me in a panic about where to go. I went with Locals Garage West after reading the online reviews. Although they were very busy, Nathan said he would find a way to look at it in between appointments. I was concerned about her driving a car that potentially had brake issues, especially in the ice and snow. After looking at the car he called to tell me he found nothing wrong with the brakes.
The noise was due to rusty rotors that would resolve itself after driving a bit. I was prepared for a major expense with pads, rotors etc. so what a nice surprise to find I didn't have to pay anything, not even a diagnosis fee. Nathan was so polite and honest, which is extremely rare these days. They earned every one of their 5 star reviews. Best of all, my daughter has a go-to place for any future car issues, so next time she can call him in a panic instead of me.