Anonymous Review
Published:about 2 years ago
Professional. Fair. Timely. 1st Class Overhead Garage has a great business model. We had a garage door emergency and Daniel responded quickly to our inquiries. They were able to send someone that day, order the parts, and replace within a reasonable timeframe. They did not pressure us to go with them after the initial, free assessment (unlike other companies). They kept us informed during every step so there was no guessing about repair costs or when they would arrive. Daniel even called afterward to followup (what business does that anymore?!!). Juan, who installed our new door, was personable and professional. He did an excellent job installing the door, explaining what was done, and cleaning up after himself. In fact, our new door is much quieter than our old one. 1st Class Overhead Garage, especially Sam, will be our go-to garage repair company moving forward. We strongly recommend if you want professional, affordable, and timely treatment.