Review from Ron B.
Published:about 7 years ago
Sales person was very knowledgeable, flexible, and responsive in comparing and selecting from the options and alternatives. We ended up selecting premium series R16 insulated doors with double-pane glass windows manufactured by Richards-Wilcox in Canada. We were told they would take about two weeks to get and sure enough our phone rang in two weeks to schedule installation. Two technicians arrived right at the scheduled time and were extremely friendly and accommodating. It was 5 degrees F with wind and snow, but installers Chuck and Mike had smiles on their faces and told me this was their favorite weather to work in. It was evident they enjoy what they do, and I felt comfortable knowing that they were not likely to cut corners in order to get out of the cold more quickly. Multiple offers to come inside to warm up or grab a bite to eat or drink were respectfully declined, and I never saw them take a break that would distract them from their work. I have to say these doors are the most robust doors that I have ever seen and the quality of both the doors and the installation looks outstanding. Upon completing the job and programming 4 transmitters they removed all the old materials and new packaging and swept out my garage leaving it cleaner than when they arrived. National Overhead Door in Orchard Park, NY gave me a great product with great service. I would highly recommend them for both new and repair work involving garage doors and openers.
Services Rendered: Replacement of 2 garage doors (16' x 8' and 9' x 8'), springs, tracks and operators
Garage Door Handbook