Anonymous Review
Published:about 1 year ago
I bought a model home and my garage was serviced to program my keypad and the track was off balance. Then it stopped responding to remote.... "A boss" told me I was covered as my home was never lived in. At time of being serviced for the second issue, a cable (spectrum) tech , also was on site doing new install , and could not figure out how to make it work...so he blamed a surge which was later debunked. Now I am being charged for same bogus "surge" causing the unit to not work????? and I am not covered on a home never lived in,... and was serviced by them a month ago.... Wow!!' Last I checked they had the contract for the whole development. Disappointing to move into a beautiful new development only to have all of the greed by people who already got paid. Expected, sadly.