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Communication from the start was on point. I did not have an emergency situation, but their team was on it. I received a call to let me know that their was going to be a delay in service. I was fine with that. Brent called and gave me an arrival time. He was early. Brent was professional.,personable and eager. He diagnosed my problem and gave options. We decided on a solution and he completed the job lickity split. Great job. I will recommend this company to any and all who ask. Thank you
One of my garage door springs failed overnight. I called Precision Garage Door at 9am and Brent Dammen was here at 11:30am to make the repair (he actually called to see if he could come early). Very fast and friendly service! I would (and will) highly recommend to everyone looking for a garage door sales/service company. Thank you Brent and Precision Garage Door!
Precision Doors was an excellent choice for my garage door overhaul. The technician Brent was very knowledgeable, helpful and honest with clearly explaining all the work that was going to be done. Brent was on time, very professional and deserves 5 stars as a team member with your company!!
My garage door opener stopped working. I called Precision at 8:30 am. The technician, Robert, was at my house by 10:15 am the same day. He accessed my system, gave me recommendations, and completed the repairs by 12 noon. Robert was terrific. I will definitely use Robert and Precision in the future if needed.
Had my garage door serviced in August and recently began to hear a sound when the door lifted. I thought that it might be a roller. Set up an appointment with Chris Viljoen for the early afternoon but his preceding job was very complicated and so he did not arrive until the end of the two hour arrival period. However, Chris had called me earlier and said he would be running late. When he arrived, he listened and examined the rollers and tracking system, made some adjustments and the noise was no longer heard. He apologized for the lateness and didn't charge me for the service call. I have never had bad service from any of the service persons at Precision Garage Door and they have always been friendly. Thank You!
Dustin showed up well within the time window we were given. He explained everything to us and we agreed on the service terms. He performed the work as requested. Now for the good part. Dustin had a great, upbeat personality, which we immediately identified with. Super professional, and by the time he left, we were cracking jokes. Work efficient, professional and a sense of humor. The epitome of a fabulous service oriented technician. You are lucky to have him!
Fantastic service. I ran into my garage door and immediately called Precision Tune. They came out within an hour and repaired my door . The tech , Brent Damien, was awesome. He explained my options and was very personable. Repairs were done very quickly and my problem is solved.
We had a bumpy start due to a failed appointment scheduling by the after hours call center, but Precision made up for the issue. They apologized for the inconvenience, scheduled us for the first appointment the next morning, and waived the service call fee. Technician was knowledgeable and personable, and he made the repairs that we requested for a reasonable price (waiving the service call fee made the difference for us). In the end, they earned the first call from us if we have any garage door issues or want to replace our aging door in the near future.
