Review from Jeff H.
Published:over 3 years ago
The entire process was seamless. Several days back, I called multiple local companies to ask for quotes on either a repair or replacement for a new garage door opener system, and potentially a new door. Steve at All Around was simply amazing when I called. Even though I was 'just a phone call', he spent a solid 15 minutes with me on the phone, answering all of my questions, and asking many questions in turn to help create a good quality quote. Customer service was 'ok' with the other companies, but All Around really shone right off the bat.
Steve came out a few days later to take a look and take some measurements. Despite the oldness of my system, he still attempted a repair in case on was feasible. Ultimately the motor was beyond repair, and he did suggest a new system and we did opt for the new door as well.
A few days later, the installer came out and completed the job in less than 4 hours! He was super friendly, efficient, courteous, and explained everything clearly. I was pleasantly surprised how easy everything was, and our new door looks and sounds amazing. And there was never any attempt to upsell, no ambiguity with the price, and I paid to the penny what I was quoted originally.
I will certainly recommend All Around to anyone who needs garage door service. While I know there are a few other good companies out there as well that offer good service, I was really happy that All Around really seems to take their customer service as seriously as they do. And quality is great. Certainly a top-notch company in my opinion.