Review from Suzanne D.
Published:almost 6 years ago
I have just called this company. My garage door was installed by them years ago. I have no idea what is wrong with it, just that it is broken, there is a cable that has snapped, I'm not sure if a spring(s) has broken. I am 70 years old and female, I know nothing about garage doors. Having said all of this, a man answered the phone, I asked him if someone could come out to take a look at the door and give me a price for the repair. He said, and I quote" If it's one spring it's $180, if it's 2, it's $240." Not being sure that a spring is broken, I said "Would someone come out and take a look at it for me first?" He said "No, if someone comes out, they come out to fix it." I started to tell him that I am on a fixed income, so would like some quotes and he hung up on me. HOW RUDE. No, I would not recommend anyone call them, let alone use them.