Anonymous Review
Published:over 1 year ago
I cannot say enough about the quality of service and professionalism of 614 Garage Door. We had a working garage door. We were adding additional remotes and upon opening the door it became stuck and wouldn't work. My husband disconnected the door, we checked the sensors, etc. to no avail. We phoned Premier Garage Door. They have a large number of very positive reviews. The service technician who came to the home mentioned figures ranging from $200+ to over $1,000. We were told we needed a new electronic board, new springs, a new frame...if we wanted to save money we could purchase a new garage door opener ourselves and he would install it for $265. He disconnected the garage door and pretended to struggle to lift the door, stating the system was from 2010 and really needed replaced. This is the same door that we disconnected the night before and had no issue manually lifting. The sales pitch was so exaggerated and ridiculous that my husband brought the tech into the house to repeat everything to me before stating we wouldn't need their services. Needless to say, we paid the $49.99 charge to come out, and called 614 Garage Door, paid $100 and the door works great. In addition, the tech from 614 explained how to tell if our springs were bad, along with additional information to prevent us from being scammed in the future. Our garage door had simply kicked back too far and became stuck. The 614 tech adjusted the door and reset our garage door openers for use and we haven't had any issues since. Thanks to 614 Garage Door for repairing our door in under 30 minutes and being honest and informative. Greatly appreciated!
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