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My experience with Columbus Door Sales was a 5 star experience. I called first thing this morning because our garage door would not open; they diagnosed a broken spring over the phone and when I asked if they could handle a few other issues during this service call they said it would be no problem. Tim arrived just before noon and was a great person to work with! He called 10 minutes before he would arrive and estimated the work to take about an hour, but was done in about half the time. He also resolved some of our other tech issues by replacing broken keypads and garage remotes and also programmed my car's garage door button for me. He was incredibly kind and polite and professional. On top of it, the charges were about $450 for two new springs and new hardware (at my request) for a day-of repair. Could not be happier at how reasonable this was and how quickly they responded.
All-around excellent experience! Highly recommended for garage door and exterior door replacement.
Overhead Legacy Garage Door System I was positively overwhelmed with the quality of service that Tim the installer provided. He was professional, friendly, knowledgeable, efficient, and fast. I had the main bracket hinge attached to my garage door operator/motor come completely loose from the door. Upon his arrival, Tim immediately determined the root cause of the issue. It was a broken spring. In less than an hour Tim replaced two springs and re -attached the bracket hinge more securely than it had been before. He did a check of the entire system and lubricated all necessary parts. My garage door is going up and down better than ever. I feel the cost was more than reasonable. I highly recommend Columbus Door Sales based on all aspects of Tim's repair!
I called to order a door for pickup, they told me they don't keep doors in stock, I was so confused way they meant. Eventually told me they don't really sell doors and they install and service. If it was up to me I would change there name to door install and service not door sales
They replaced a broken spring for me a few years ago, so when a cable broke I knew who to call. Bert quickly replaced the cables, retentioned the springs, and straightened the track in very short order. He also gave me an opinion on how long the aging door would last and a rough estimate of replacement cost which will be very helpful to plan my home repair expenses.
Our company, The Orchard has used Columbus Door Sales for many years and Bryan Mounts has been excellent with customer service. When we call for service, he is friendly and always schedules immediately. Recommend them for anyone looking for new or repairs needed on garage doors.
I got an overhead door from Graf & Sons 23 years ago. They provided great service. After I recently damaged the door, the successor company, Columbus Door Sales, did a bad temporary job in fixing the door and then did not follow up with a more permanent solution except to replace the door for $10K. They completely blew me off, not returning repeated calls. I have recommended many people to the firm. No more! I had the door fixed by another company.
Contacted them for an estimate, chose them over two others, not the cheapest by far, but carried a name brand door, double wall and insulated. Initial quote estimated door not to be available for 14-18 weeks, surprised us when they called to tell us door was in after 3. They did work with us as we were making repairs to the garage door area. Installed door by Brandon who did an outstanding job. All is well at this time. Services Rendered: Replaced garage door and installed our opener
A much needed replacement garage/house door was made possible by The Columbus/Dayton Door Sales, Co. From Start to Finish we knew we had gone with the right company! Michelle ( was so pleasant on the phone) started our journey by connecting us with Dean, owner & manager, who was super helpful & gave the good info to us. Isaiah was installer & what an amazing job he did...explained about installation of door & cleaned up work area! Thank you Columbus/Dayton Door Sales. Our downstairs will be much warmer this winter. We have future work for you !! What a great professional company you are. Tom/Martha Moore Columbus, OH
Was lucky enough for my garage door to stop working lol, called Columbus Door Sales and spoke with Michelle who was incredible helpful and was able to schedule a technician the next morning. Fast forward next morning, Lee, our technician called about 20 minutes before arrival. He showed up and was friendly and professional and very quick to assess the garage door issue and let me know it definitely needed replaced. He gave us options and information on available products and that he would be able to go ahead and install it same day. He was quick and when he finished he walked me through the entire setup and the important stuff I needed to know! He blew my mind with the sound, or lack there of rather haha, of our new garage door opener! Nobody wants to have to spend money on things like this but this company and Lee was so awesome he made buying a new garage door opener less painful! Definitely recommend this company!!!
We replaced the front door, transom and side light on our Victorian house. They went out of their way to make sure every detail was correct. The installation crew were professional and efficient. But most importantly it looks really great. Worth every penny. We couldn't be any happier with the results. Sales rep Mark was knowledgeable, pleasant and helpful.
Just had a tech out earlier today to look at the garage that was flashing an out of alignment error. We had a competitor of yours come out (twice!) to no avail. Lee came out, and was very knowledgeable and personable. He spoke to me like I was a person, avoided jargon, and it was a very smooth and easy service call. Highly recommended, and rest assured that your competitor will get a complaint to the BBB for negligence.
I have a property back in Ohio and the tenant didn't return the remote. Very easy to call them with the Overhead Opener model number and they had the remote I needed. I live in another state but was able to buy it over the phone and they set it aside for someone to pick it up. Thanks for the help during this national virus emergency.
Excellent business! We have used their services four times in the last several years. Always fast response, always professional. . This is the only place I would ever use for my garage door needs.
The garage door spring broke and my wife immediately called them. Was able to get next day appointment, with a few caveats since I had other appointments elsewhere. Trey called to say he could some early if that fit into my schedule. It did so, and he was able to replace spring efficiently and without issues, allowing me to keep outside appointment Services Rendered: Garage door spring broke and needed replaced
I heard something pop in the middle of the night. Wasn't sure what it was until I went to open my garage door on the way to work. I was locked in for a little bit until Columbus door sales could get Bert to come out. They are an awesome company. Their approach is really "can do." They had Bert out within a couple of hours. He was able to repair the spring and check the entire operating system without a problem. He knew what he was doing and had me up and running. They have been my "go to" company for my garage door needs four years. They have my highest recommendation. Every service call they have been punctual, knowledgeable, personable, and fixed the problem on the first try. Their prices are very reasonable. Services Rendered: The spring broke on my garage door
A live person answered the phone when I called to request emergency service. The repair person was at my house in under two hours. He was quick, efficient and friendly. I will definitely use this company again. Services Rendered: Frigid day and our garage door wouldn’t close.
Talked with them on Monday. They came Tuesday at 1030 AM. They also called 30 minutes before arriving and arrived promptly. They were very efficient at replacing our old opener with the new one and my husband and I felt the cost was very reasonable. We would definitely hire them again and we are very happy with the new opener and quality of work. Services Rendered: New garage door opener and replace bottom seal retainer.
The entire process from estimate, communication and install was excellent. We had the back door to our home replaced, the quality of the new door compared to our old one is awesome. Mike was friendly and answered all our questions. Mark, the installer, was terrific and did a wonderful job. We will use Columbus Door Sales in the future.
It was around 3 winters ago that I recalled hearing a noise in the garage. I even had enough sense to think that it may have been a torsion spring that broke. Yet, when I checked the cold and dark garage, nothing looked out of place. Then, over the past couple winters my Genie garage door opener would sometimes fail to raise the door completely (typically when the temperatures where below freezing). It would require just a little help from me pushing it up. I didn't realize one of the two torsion springs had actually broken. I didn't realize that the torsion springs were within a tube on my Wayne Dalton door (TorqueMaster One torsion springs...they have setting dials on both ends...originally installed in 2004). Then, on a Sunday this past May, the other torsion spring broke. That is when it really gets your attention. That is when an opener cannot possibly open the door, and it makes terrible noise in its attempt to do so (as it becomes toast). That is when you realize just how heavy your garage door truly is (mine is 171 pounds). For the past few years I had been thinking about getting a garage door opener that had backup power. Now I was forced into action. With a visit to Angie's list, and based on reviews, I made the decision to select Columbus Door Sales, LLC. I sent them a message thru this service, and Monday morning I got a prompt callback. By then I had done my homework, understood what had occurred, and what I wanted (Liftmaster 8550W). Greg D arrived right on time that Monday afternoon. He was courteous, and very efficient as he went right about his work. He showed me how to properly lube the garage door. He even asked if I would like to have him remove the manual garage door lock, as it has drawbacks if locked, forgotten, and then one doesn't unlock the door before engaging the opener. I saw my neighbor across the street have that happen to them, which was a very costly repair for them, so I took Greg up on his offer. Greg also assisted in getting my Homelink programmed in my 2017 car, and explained why my older 2005 car with Homelink wouldn't work (newer frequency standards). Besides the immense benefit of being able to enter and exit during a power outage, the LiftMaster 8550W also allows me to control and monitor the garage door via an app on my iPhone. The app has worked excellent. How nice to know that if needed I could allow a family member that doesn't live with us entry into our house, as besides being able to control my alarm, I can now control the garage door remotely. It has been an excellent tech upgrade. I couldn't be happier with the work by Greg D of Columbus Door Sales. I HIGHLY recommend this company. The $815 price reflects replacing two torsion springs for my 7-foot garage door for a two-car garage, replacing my old Genie with a backup power & internet capable LiftMaster 8550W opener, 1 keypad, & 2 remotes. The motor and belt have a lifetime warranty, parts 5 years, and the accessories and battery backup come with a 1 year warranty. Services Rendered: Garage door torsion springs and opener replaced
Dean and his crew were so personable and friendly to work with. They replaced the custom sized security door on the front of our 120 year old home faster and for less money than most of their competitors quoted for the exact same door but in a standard size. Throughout the process they were easy to communicate with, schedule, and transparent every step of the way about exactly where we stood with the delivery process from the manufacturer. It was such a breath of fresh air compared to some of their competitors who we have done business with in the past. After Dean came out and gave us his initial estimate and took his measurements, he sent out his installer to do a follow up of measurements just to be 100% certain that we got the right sized door. We previously we had another company measure our opening incorrectly, and then wait four weeks for a standard sized door to be delivered, only to find that it wouldn't fit. Having the installer themselves take the measurements gave us a real peace of mind that what came would fit perfectly, and it does. Mark, our installer, was also very friendly and easy to talk to. It's even more peace of mind when you can feel comfortable with the people you let into your house to do the work. Going forward, Dean and his team will be the first ones I call for any door-related business. These guys are amazing!
called and got a same day appt; tech showed up in less than 2 hours after my call; Greg replaced closing sensors and repaired button; gave me a garage door maintenance 101 lesson; great service Services Rendered: garage door wouldn't go up/down
After-hours charge was high, but the guy who responded was funny and very professional. I decided not to repair it again when I heard how much more it would be on top of the after-hour fee. Brian called this morning and said that since this opener has a known issue and it had already been repaired in the past, he waived the after-hours fee I paid and he's going to get it fixed for me tomorrow. I'm so thankful that they are interested in keeping me as a customer, as I was ready to replace it with someone else. Services Rendered: Get my garage door opener repaired.
All work done well and promptly. Technician was pleasant and experienced. Services Rendered: Replaced rubber strips at bottom of garage doors and also sprayed coils on doors.
It went great. Services Rendered: 3 panels of a 16' garage door replaced
I requested repair service for my garage door late at night using the company's website. I got a call from a very pleasant lady the next day to set an appointment for the following day. Greg D., the service technician, called 30 minutes upon arriving and arrived on time. Greg took the time to show me how to care for my garage door to extend it's life, he tweaked all of the small imperfections and he completly fixed the garage door issues so now it works perfect. Greg has a friendly, helpful attitude which goes a very long way in the service industry. Price of repair was only $132 while evryone else said it could not be fixed and wanted to sell me a new door for $500+. These are people you can trust!!
