Reviews for Door Depot LLC
Rating
98Google: 4.5 ⭐BBB: A+BBB AccreditedYelp: 4.5 ⭐Angi: AIs this your business? Claim Here
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Featured Reviews
Review from Michael F.
Published:over 1 year ago
Yelp5Door Depot replaced two springs on my garage door 11/20/2023. The technician arrived when scheduled, had work completed in less than 20 minutes, and the invoice price was exactly as quoted by Scott, the owner ($189.00). This was a competitive price and far lower than abc company or xyz company. HIGHLY recommend Door Depot - Mike F.
Review from Rosalind M
Published:over 1 year ago
BBB4Instead of the installer replacing my old keypad, he left it there and put the new keypad on the other side of the garage door. When I brought it to his attention, he told me I can move it and show me where the screw was. Then I said, but there will be two ones in my house where they shouldn't be. He mumble something and I was working from home and at work so I didn't want to argue with him and wrote the check. I was so angry, I filed a BBB complaint. After leaving a message for the company to express my anger. Then like a hero, Scott came out to view the problems and with his very sweet and professional attitude, he was able to calm me down and melt my heart. He repair the problem and made it seamless. So I'm very please with the final results and won't hesitate at using Door Depot in the future.
Review from Theresa G.
Published:over 1 year ago
Yelp5Thank you Yelp for leading me to this vendor! I called and a real person answered, they got out to us the same day (we weren't home) and repaired our garage door which was alllll kinds of messed up. They left an inexpensive invoice in our garage. They are truly the garage door magical fairies. Highly recommend!
Anonymous Review
Published:over 1 year ago
Google5Good customer service and fair pricing. Our spring broke on our garage door and I called around for estimates. Scott quoted me 35% less than competitors and his technician showed up on time and did the work very quickly.
Anonymous Review
Published:over 1 year ago
Google5Door Depot was super fast & reasonably priced to replace my Torsion Springs! 'Sweet' Woo took off the old springs, installed the new ones, calibrated the opener & lubricated the springs & rollers and was pulling away within an hour. He was super professional and knowledgeable and gave me some good advice to keep everything working well! Thanks Scott & Sweet Woo!
Review from Tommy A.
Published:over 1 year ago
Yelp5I highly recommend Door Depot. They were out in a couple hours after me calling Scott. The repairman, Wu, said my door could be repaired and I was back up & running in an hour. Save your time in calling other garage door companies, Door Depot is the best at a very fair price!
Anonymous Review
Published:over 1 year ago
Google5Highly recommend Columbus Door Depot. Quick response and the owner came out himself to do the work. I called because one cable came off the roller and while he was here he fixed the problem and adjusted the tension on BOTH doors for one service fee. I love it when I find a reputable company that fixes the issue without trying to oversell me parts that I don't need.
Review from Robert G.
Published:over 1 year ago
Yelp5Quick, professional, no surprises, good work, (now I need forty more characters to finish my review).
Review from L M.
Published:almost 2 years ago
Yelp5Honest, fair, respectful. They did a great job for me. The technician was knowledgeable and able to work around some quirks in the job. The guy who answers the phone is helpful, and the service was fast with a fair price. No complaints!
Review from Tom O.
Published:about 2 years ago
Yelp5Seriously, they were great!! They responded same day to my home to look at the garage door opener. They diagnosed the problem, had the necessary parts to repair it. The guy was very nice, polite, explained things to me and walked me through twice a year maintenance I should do (lubricating) to ensure everything continues to run smooth. I asked about getting a new opener, and they install those too, but said I didn't need any track, springs, etc.. everything else looked fine. I almost went with someone else, had a coupon from a competitor. Came to yelp, and the reviews of that company weren't great, but Door Depot had much better reviews. So I called them, because you get what you pay for. Maybe I could have saved $20? Maybe spent more? Who cares. I'm very happy with them!! I highly recommend Door Depot, and will use them if/when needed in the future.
Anonymous Review
Published:about 2 years ago
Google5Caleb did outstanding work repairing my garage door. Explained everything. Went above and beyond with the repair. Courteous. Knowledgeable. Timely. Competitive price. It was an excellent experience. Would highly recommend. Garage door problem? Call Door Depot and ask for Caleb.
Review from Mark W.
Published:about 2 years ago
Yelp5My garage door would only partially open so I called Door Depot. They came out a couple hours later (on a Saturday). Andrew inspected the door and figured out it only needed some lubricant. He lubricated the chain and that fixed it. I had the lubricant on hand so no charge! If/when the door needs to be repaired or replaced, I am calling Door Depot. Quick and honest.
Anonymous Review
Published:over 2 years ago
Google5Outstanding service at a fair price! I contacted Door Doctor as my garage door opener was malfunctioning/having difficulty opening. The person who answered my call and scheduled our appointment was very personable, and I had an appointment for the next day. The technician (Mark) was running ahead and called to request permission to come early, which I eagerly gave. The technician quickly diagnosed my problem and gave me a very reasonable quote for the replacement motor. Around an hour later and my garage door was fixed and working better than ever, including a new keypad and a WiFi-equipped motor/opener. He also cleaned up after himself more than I would have expected, which was a very nice touch. Mark was very kind and patient with our questions, and we are both extremely pleased with the entire service. Thank you, Door Depot and Mark!
Anonymous Review
Published:over 2 years ago
Google5Door Depot came out today to make a not so good customer service situation better. The gentleman (forgot his name ) was so kind and apologized for what happened. He came out today and repaired my garage door with ease. I also purchased a garage door from Door Depot for a different house a few years back and they did a great job on the door replacement as well. Would DEFINITELY recommend. Top Notch!
Review from Jodi L.
Published:over 2 years ago
Yelp1I chose this company based on its positive reviews. I called and made an appointment to get a quote to replace my garage door last Monday. I called when they didn't show up after the scheduled appointment and they apologized and we set up another appointment on Friday. No one showed up again, so I called and left a message and have not received any reply. I guess I got ghosted??
Review from James E.
Published:almost 3 years ago
Angi5Great experience with Door Depot! I needed to have the opener replaced and the cable had come loose. I was quoted a fair price of $225 for both jobs. The technician was professional and knowledgeable and got everything done within an hour. I would highly recommend Door Depot to anyone who needs work done on their garage. Services Rendered: Replaced opener and adjusted cable
Review from Michael H.
Published:almost 3 years ago
Angi5Scott and his installer did an exceptional job with removing the old garage door and installing the new door and opener. The price and quality of the product is unbeatable. I would highly recommend Scott for all your garage repair needs. Services Rendered: Garage Door Replacement
Review from Tom F.
Published:almost 3 years ago
Yelp5I called Door Depot early in the morning and Scott answered and said that they could come out that day. "Wu" came that day and took care of our garage door opener. Awesome service. Guess where I'll be ordering new garage doors when I'm ready?
Review from Jerry E.
Published:about 3 years ago
Yelp5I noticed that two rollers on my garage door had come off the track. There are a handfull of things I won't tackly aroung the house and garage doors is one of them. I called at 10:00am, Scott picked up the phone without having to go through an automated receptionist. We discussed the problem and he said he would have someone swing by around 1:00. At 1:00pm, I got a call that Tom would be there in five minutes and he was. Not only did he fix what I knew was wrong, he fixed what I didn't know was wrong, like the tension on my garage door opener chain. I can't recommend this company enough. They are exactly what anyone would want from a service provider.
Anonymous Review
Published:about 3 years ago
Google5Highly recommend Door Depot. Scott (the owner) truly has a hold on the garage door market. I called around to numerous places in columbus and all the places were 2x the price and out of stock especially for insulated garage doors. When I called Door Depot and spoke with Scott he had the exact doors I wanted for half the price. I have a 3 car garage and spent same amount for 2 doors with Door Depot than I would have spent on 1 door with other companies. The doors are excellent quality steel front and back. The installers (Todd & Taylor) were on time and very good. They cleaned up afterwards and told me how to keep up with maintenance. Once again I highly recommend Door Depot with Scott, Todd and the crew. Overall Outstanding Service with Quality. We are very happy customers.
Review from Stephen M.
Published:over 3 years ago
Angi5I called DOOR DEPOT at 2:45 PM on Wednesday, 11/11/2020, about our South Wooden garage door that would not work at all due to a broken and detached bottom door roller attachment fixture. Scott Crecelius, the company owner, answered the phone, assessed my garage door situation, and, to insure that both doors would continue to work safely, scheduled the repair work for Friday, 11/13/2020, at 9:00 to 10:00 AM, and came out himself, on time, and did an outstanding job, with the needed repairs. (The company had so much current business, that he came out, to insure that these important safety repairs would be done, as soon as possible, without delay.) Scott repaired and re-bolted the metal bottom roller attachment fixture on the South wooden garage door, and re-bolted the same on the North door. He also serviced both doors and redid and/or added numerous bolts and screws. Afterwards, both doors worked safely, with useful life extended. Scott Crecelius did an outstanding, timely, efficient, and complete job here. He and this company were very honest, professional, and have excellent customer service. We would most definitely use DOOR DEPOT again. Services Rendered: Our South Wooden garage door would not work at all due to a broken and detached bottom door roller attachment fixture. The same fixture on the North garage door was also getting loose. Scott Crecelius, the company owner, repaired and re-bolted the metal bottom roller attachment fixture on the South wooden garage door, and re-bolted the same on the North door. He also serviced both doors and redid and/or added numerous bolts and screws. Afterwards, both doors worked safely, with useful life extended. Scott Crecelius did an outstanding, timely, efficient, and complete job here.
Review from Harimohan B.
Published:almost 4 years ago
Angi5Excellent service. Will request service again as needed. Services Rendered: Garage Door Tuning and Roller replacement
Review from Tom P.
Published:almost 4 years ago
Angi5Great service by Door Depot in replacing two of our dated garage doors. Scott suggested a flush panel to go with the Ipe siding to maintain a modern look. The end result was even better than expected. Services Rendered: Replaced two garage doors
Review from jan M.
Published:about 4 years ago
Angi5Fabulous service. Scott came to give us an estimate and we had a new garage door the following week. The installer was on time, efficient, courteous, and professional. Very pleased with the product. Services Rendered: Replace garage door
Review from Patricia L.
Published:about 4 years ago
Angi5Excellent. So knowledgeable and friendly. Installation was smooth and effortless. Wholeheartedly recommend Scott and this company. Services Rendered: Garage Door Replacement
Review from Cat P.
Published:about 4 years ago
Angi5The came out for a super fast, free quote and I ended up not needing a new opener yet. Mine will eventually go bad (builder grade) but I loved how they didn’t attempt to sell, only to do what is right. When this opener goes, which it eventually will, I’ll be calling Door Depot, as well as any other garage door needs. It’s hard to find knowledgeable and honest contractors and service, I’m very impressed! Services Rendered: Garage door opener
Review from John C.
Published:about 4 years ago
Angi5After receiving a very high quote for an opener and spring replacement I called Door Depot for a 2nd opinion. The tech and I talked about what was going on and he suggested an easy fix (just to try) before recommending the opener being replaced. He also said the spring had a couple more years left and that would not need to be replaced. His fix worked my equipment did not need replaced and is working fine. When the time does come for replacement, I’ll be calling these guys for sure! Services Rendered: Garage Door Repair
Anonymous Review
Published:about 4 years ago
Google5We had the best experience replacing our garage doors & getting new lifts through Door Depot. Everyone we worked with was great, professional, and knowledgable! We were rather picky about color/style & they were able to do it all & very quickly!
Review from MITCHELL M.
Published:over 4 years ago
Angi5Scott and Cody were very helpful. Great service and good communication/follow up. Services Rendered: Garage door opener repair and replace