Review from Tim W.
Published:over 7 years ago
Jonathan (who is a former Marine, for anyone who would be happy to know that there are veterans employed by the company) showed up on time, and did the work very quickly. He was extremely professional and polite. He did a great job in an efficient manner. The house is new construction (less than six months old at this time) and he lubricated the system after he made the repairs, leaving it running even quieter than it did before he arrived - and I always felt it was very quiet. When he was finished with the work, he explained everything that he had done. He told me what lubricants he used, and where I can buy them myself for future use. He gave me several tips and bits of advice to keep the door running safely, quietly, and securely for years to come, and offered to program the remote codes into our Tahoe for us, but I had already done so.
Services Rendered: We had a case of criminal mischief at our house, which resulted in one of the tracks for our garage door being bent about three inches out of square. This threw the entire door out of alignment, and caused the top left and bottom right corners to come out of the tracks which caused the right cable to twist, and made the door completely inoperable, leaving it stuck in the open position. We needed to have the track straightened, secured to the wall properly, realigned, have the cable reinstalled with the proper tension, and have the door put back into the tracks in the proper alignment.