Reviews for Precision Garage Door of Des Moines
Rating
90Google: 5 ⭐Yelp: 4.5 ⭐Angi: AIs this your business? Claim Here
Address
Hours
- Monday5 AM-11 PM
- Tuesday5 AM-11 PM
- Wednesday5 AM-11 PM
- Thursday5 AM-11 PM
- Friday5 AM-11 PM
- Saturday5 AM-11 PM
- Sunday5 AM-11 PM
Contact
Featured Reviews
Review from Eddie E.
Published:about 1 year ago
Yelp2A friend had a garage door that would not open. It had a broken bracket, so, she called Precision. They told her she needed to replace her extension springs, with torsion springs, because they were worn and had no safety cable. It turns out they had just been replaced, by previous owner, 6 months earlier, and only needed a safety cable run through them and to be adjusted. The cable could be done by anyone for just a few dollars. They did replace the bracket, but door would not open. They told her to push the button then lift manually. She was told the opener carriage was worn and it would be around $200 to replace and parts would need to be ordered. I ordered the part, $25, and installed it in less than half an hour. It seems like they took advantage of a woman who knew nothing about doors. Service people must work on commission.
Anonymous Review
Published:about 1 year ago
Google5Jordan came out to repair our broken cables on our door. He showed up an hour early and we looked over the door together because I had a few other issues I wanted him to check out. Jordan gave me three options to repair my door and I made my choice. I asked how soon he could do the job and he said he had all the parts he needed in his van and could have it done today ! Less than two hours later Jordan came and got me and said he was finished. He went over everything he replaced and the door has never worked this good. Jordan really impressed me with his knowledge and his work ethic. He is very professional and wasted no time getting the job done right. I would recommend Jordan to anyone who needs repairs done. Jordan made me glad I chose Precision Garage Door to do my job.
Anonymous Review
Published:about 1 year ago
Google5I had a great experience with Precision! I was able to book a repair for the same day and have it fixed within the hour! Sam was professional, friendly and knowledgeable. I was offered several different options and didn't feel like I was trying to be sold anything. They even provided me estimates for future maintenance needs on my garage door. Will definitely use them for future repairs and maintenance needs. :-)
Anonymous Review
Published:about 1 year ago
Google5Very happy with the service provided by Precision Garage Door. When our garage door wouldn't open, we first called the company that installed it when the house was built. They couldn't get to us for at least a day, so we called Precision next (because I had seen many of their TV spots and they have great reviews) and they said they could have a tech at our house in a couple hours. Kyle arrived in the promised window, checked everything to determine the issue, and then had the door fixed--all within two hours. Kyle was very knowledgeable about the issue, made recommendations and let me decide which option I wanted. Would highly recommend Precision Garage Door for anyone needing garage services.
Anonymous Review
Published:about 1 year ago
Google5I've had 2 garage door issues the last month, Jordan from Precision came to my house both times. Each time the work was completed very quickly and Jordan was very professional and extremely knowledgeable. Price was more than reasonable. I highly recommend using Precision!
Anonymous Review
Published:about 1 year ago
Google5Our garage door broke in the morning and I called Precision Garage Door in the morning to get an appointment set.They made an appointment for 4pm. They arrived early to get started.. They explained my opener was from 1993 and should be replaced. They gave me three estimates and I chose one for a new opener and new rollers.They installed it and done excellent work.Kyle and his partner were awesome. Love the new opener
Anonymous Review
Published:about 1 year ago
Google5I had a little mishap and thought I damaged my garage door. Precision repair tech came and inspected the door for repair. They found no damage and didn't charge me for the diagnosis, even changed a bulb in the garage door opener during the process. It's great to see a company that understands customer loyalty, one small gesture resulted in a lifetime customer. Great work and looking forward to my garage repair next time.
Anonymous Review
Published:about 1 year ago
Google5Our technician, Ryan, was courteous and professional. Took the time to listen to our concerns, was able to diagnose the problem and come up with a solution quickly. Gave us three options with a basic parts to higher end parts and one in between. Loved that the technician had everything in their truck so we didn't have to wait for them to go get parts. Highly recommend!
Anonymous Review
Published:about 1 year ago
Google5Could not recommend enough. Called at 9pm and they were out by 8:30am the next morning. Kyle was fantastic. Extremely professional and explained all of my options thoroughly to me. Quick, prompt, professional service. They will be my garage door provider going forward!
Anonymous Review
Published:about 1 year ago
Google5Called at 8:30 AM and they were able to get me a same day appointment scheduled. The tech who we worked with, Eden, was very polite, knowledgeable, and provided excellent explanation of options for repair. Would definitely recommend to those needing garage door repairs!
Anonymous Review
Published:about 1 year ago
Google5Eden was our technician and did an exceptional job. We had the tension rods, springs, and pully/cable assemblies on double and single stall garage doors. He quickly diagnosed the issue, prescribed the fix, laid out the options and pricing along with the difference between the choices for me, and went to work. Eden was courteous, professional, efficient, detailed, and thorough during the entire process. He took his time when dialing in the tension levels of the springs. Eden was very thorough when cleaning up. It was more expensive than I anticipated but it has been many years since I had to replace garage door parts. My perception of the quality of the parts used is very high. My perception of the quality of the installation is very high. I scheduled the appointment online at 8 AM and Eden was at my home before Noon. Work was done by 2. Overall we are extremely happy and would definitely recommend Precision Garage Door!
Review from MaryAnn S.
Published:about 1 year ago
Yelp5Discussed with Bryce another service return visit to replace my current garage door motor with the identical motor they installed on the second door for a more quiet run. Scheduling was easy. Requesting a schedule time to replace the motor worked well within my schedule. The discounts given were amazing. I felt I got the best value on an upgraded Genie Motor and belt, extra controller and oiling of the door hinges were another benefit of good customer service. Thank you Jordan for being so proficient with your service and attention to detail.
Review from Robi W.
Published:about 2 years ago
Yelp5I called Precision at 11:00 am, the technician arrived at 1:00 pm and my garage door was fixed by 2:00 pm. GREAT SERVICE. I want all to know that the technician was WONDERFUL!! He was kind, polite, and very efficient. He deserves a raise. Thank you, Precision Door.
Review from Kees V.
Published:over 2 years ago
Yelp5Due to a garage door failure that rendered it unusable we needed service right away. We called Precision Garage Door of Des Moines at 11PM & scheduled an appointment for the following afternoon. Communication was excellent & the tech was very knowledgeable & informative, providing us information about future maintenance & inspections. Our tech showed up for our appointment on time & our garage door was repaired & working better than it ever has within about an hour. We would definitely use & recommend Precision Garage Door of Des Moines in the future!
Review from Lachelle P.
Published:almost 3 years ago
Yelp5Two panels of my garage door was coming apart in it's middle and when I opened it those 2 looked like they could land on top of my Jeep-the chain to the opener was hanging pretty loose-I'm an original owner of my townhouse-2005-in 2015 my garage door opener broke- so I needed someone to install a new one- I learned at that time that finding a reputable company wasn't going to be easy-they all pretty much wanted me to sign service contracts-why?- My money upfront for-?? They would have to come here to look at a possible problem/trip charge $$$-then order parts or explain why they can't just fix the problem- I called these great people -I explained what I saw. They told me my technician would be here-basically a couple of hours-these guys are extremely personable and professionally experienced-they gave me a couple of warranted quotes- and I picked the one that best suited my needs. They carry everything they need for any kind of garage door- Now I have a reputable reliable NO service contract group of garage guys!
Review from Theresa H.
Published:about 3 years ago
Yelp5My daughter thought the garage door was open and backed into it completely destroying our garage door. I have a tandem garage so I had two cars stuck inside the garage. I called and got same day service to look at garage and the garage door was able to be replaced that very same day. I have a standard size garage door so luckily one was in stock. This was also in the middle of winter. Them being able to fix the door that quickly saved me so much stress and headaches. I am so happy with work and would recommend to anyone
Review from M.P. M.
Published:over 4 years ago
Yelp5Our garage door emergency was responded to quickly and professionally. I couldn't have asked for a better experience.
Review from Lizzie C.
Published:over 4 years ago
Yelp5Our garage door had a moment. The bottom roller on one side pulled free and got wedged in the runner track. The door was stuck open about a foot. Called around, this place had the best price by far. The repair guy arrived 15 minutes early (he called ahead to make sure that was ok), gave me a free estimate, WORE A MASK, Insisted on typing my credit card info instead of scanning for safety, and the work he did was brilliant. He explained everything that had to be immediately repair to return to functional, gave me options for extra safety bits, and once he was done he walked me through the work he did, all of which is holding up beautifully. Highest recommendation. Great value for the money, and the cost ain't bad!
Review from Morgan B.
Published:almost 5 years ago
Angi5This company exceeded my expectations! They were professional, fair, honest, and did a stellar job on our opener. Highly highly recommend! Services Rendered: garage door repair, opener installation
Review from Kim B.
Published:almost 5 years ago
Angi5Great service. Very knowledgeable, friendly and efficient. I am very happy with the garbage door opener, it is very quiet and works well. I am very happy with my purchase and the customer service I received! Services Rendered: opener installation
Review from Justin T.
Published:almost 5 years ago
Angi5Excellent service! Could not ask for a better experience Services Rendered: broken spring replacement
Review from Tim L.
Published:almost 5 years ago
Angi5Fantastic job! Showed up early, excellent work, friendly and fast! Referred three people their way. Services Rendered: broken spring replacement
Review from Josh M.
Published:almost 5 years ago
Angi5These guys are Awesome. I kept having issues with my door and had hired a couple different places and all they did was not fix the problem. So I called Eric and he sent one of his guys out. They found the problem gave me the cost and fixed it. My door is nice and quiet once again. I'll never use but Eric and his team. Thanks for the Great Job! Services Rendered: rebuild door and replace operator
Review from Matt M.
Published:almost 5 years ago
Angi5Very responsive and informative technician. Work was performed per the estimate and work area was left clean. I would recommend Services Rendered: door installation
Review from Anthony C.
Published:almost 5 years ago
Angi5Professional and a pleasure to deal with. Services Rendered: broken spring and roller replacement
Review from Jack P.
Published:about 5 years ago
Angi5Their work was excellent. Services Rendered: They did generel maintenance of the garage door.
Review from Thomas K.
Published:about 5 years ago
Angi5They did a good job. I'm very happy with their service. Services Rendered: They installed a garage door.