Anonymous Review
Published:over 2 years ago
The spring on my garage door decided to bust on the Friday of Labor Day weekend...just my luck. After trying to fix the issue a few other ways, I realized the repair was beyond my skill. Some light Googling led me to this contractor.
I texted the number on the site on the Sunday before Labor Day just to get the message out that I would need spring repair ASAP, but not expecting any sort of response until at least Tuesday.
I got a response within ten minutes. Incredible. No contractor has ever been this responsive. ESPECIALLY on weekends, let alone Labor Day weekend. Within a few texts, I had an appointment for Tuesday.
The whole repair cost $270 for a couple new springs and was done in 20 minutes. I just feel bad for making the guy call the home office to take my credit card. After the call, he told me they take Venmo! Coulda been a quicker transaction, but no worries. I'm just glad the garage is fixed.
Overall, this was an awesomely smooth contractor experience (which is, disappointingly, a rarity), and I'll definitely use this company again.