Review from Lis M.
Published:almost 11 years ago
Got a call from our tenant that his garage door was no longer opening. I was just about to head out of town and had no idea who to call. I googled "Dubuque and Doors" and a few different options popped up. I choose Affordable Door Service. That name is a misnomer because it should be named, "AWESOME Affordable Door Service!" I had the absolute best experience with a strongly professional and highly personable guy, named Joe, the owner. When I described the problem, Joe said, "I'm pretty sure I know the problem. Because of the extremely cold weather, I have had this exact problem about 15 times in the last month." Sure enough, it was exactly as he thought: The gear needed to be replaced. *Luckily, while he was working on one garage door, our other tenant approached Joe and said she was having the EXACT SAME PROBLEM!" Joe, at no extra cost to me, checked her unit, diagnosed the problem then called me to inquire if I wanted to fix her door as well. He then gave me a DISCOUNT on the price of fixing her door (Door #2) since he was already on site to fix Door #1. The price was amazingly affordable ~ and his work was ABOVE AND BEYOND! After my first tenant first called (Door #1) and I contacted Joe, Joe then volunteered to call my tenant to walk him through how my tenant could use the door though it were broken. My tenant texted me saying, "Wow! I'm impressed that you handled that so quickly!" Let me say this: It was a Saturday - I wouldn't have been able to handle it so quickly if it weren't for Joe and Affordable Door Service - or rather AWESOME Affordable Door Service! CALL JOE - you will never use another door service in Dubuque so long as he's here. Fantastic!
Services Rendered: Was called to fix 1 door - fixed 2! Fantastic Job! Great Price! ABOVE & BEYOND SERVICE!