Anonymous Review
Published:almost 2 years ago
It was like -8 degrees F and I had to leave town. Or course right then a cable on our garage door broke and got caught. The door was then mildly crooked and wouldn't shut. My stress went up, as it was like 4:45 PM, and I was picturing our garage remaining open overnight at least.
In that context, I called Phil's Garage Door Service at about 5 PM. They were super nice, sent their on call technician, and by 6:30 PM it was completely fixed. In fact, it works better than ever. Their reported price (they are mailing the bill)--especially for after hours work--was reasonable/fair. Their communication was excellent (by phone since I was gone). I was expecting a stressful ordeal, and instead they completely took care of the issue within 1.5 hours of calling them. I came come to a perfectly functioning door.
They exceeded my expectations in every way. I would highly recommend them. We have their sticker on our garage door now, and I would definitely use them again.