Review from Arthur D.
Published:about 2 years ago
Do not order garage doors from these people! If I could award zero stars, I would. Luke Dodge came out in December 2021 and measured for replacement of our existing doors with doors from Artisan. The doors were to be installed in conjunction with some additional renovations at our house being handled by our general contractor. We then received a proposal from Joe Dodge (who apparently is no longer with the company, which we modified, and our contractor signed off on the revised proposal in January 2022. After months of being told by Dodge that the delay was attributable to delays at the factory, in early November Dodge stopped communicating with our contractor. When we then contacted Artisan directly this week, we learned that Dodge had never submitted an order for the doors. Nor had Dodge ordered other orders for Artisan doors that were ordered for other customers of our contractor. Thus, after waiting for nearly a year for doors that we were led to believe were in progress, we now find ourselves starting all over again with another supplier.
Services Rendered: Dodge was to replace our existing garage doors, tracks and openers.
Garage Door Handbook