Reviews for El Paso Door Co.

Anonymous Review

I was very impressed with their work. It was very neat. I was able to get a estimate and a garage door opener installed all-in-one day!!! great work. I would highly recommend them to anyone looking for garage door or accessories. Garage door opener's weather stripping. I was just amazed with their nice work ..There were good people, fair prices. Victor and Manny were great.

Anonymous Review

Great company you can depend on to provide excellent service and timely response. El Paso Door converted my two-door garage to a single garage door at my residence. The door fitted just right, opens and closes tight and ease. I like to once again thank all the staff at El Paso Door Company for their excellent professional work! Thank you! Roque Segura

Anonymous Review

Anonymous Review

Great Service

Anonymous Review

I had a great experience with El Paso Door. The staff was friendly and professional and they arrived on time. They worked quickly and efficiently to get the job done, and they answered all of my questions. I highly recommend El Paso Door for your garage door needs!

Review from Arturo A.

This portion is not applicable because service was never provided Services Rendered: I contacted El Paso Door Company to make arrangements to have an estimate on replacing garage doors. I provided the person that answered the phone with details and I was told that estimator named Victor will be contacting me. I haven't heard back from the estimator or anyone from this company. I will not be hiring this company for any future projects and do not recommend anyone wasting his/her time contacting them.

Review from Keith F.

I have been trying to contact this company for two years to install a new garage door. Mine faces the sun for more than half the day, baking everything behind it. Plus with all the work I do in my garage, wanted windows as an option. They responded appropriately a couple years ago when I bought an Angies List coupon for a door "tune-up". But they would never respond again. I emailed them at least three times from here, Have called with no answer, left several messages with no callback. I guess they don't like to sell/install garage doors, so I finally gave up and had a MUCH better, responsive company last week and had my new, insulated garage door, exactly how I needed it installed yesterday. Services Rendered: A new garage door

Review from Keith F.

Apparently, they are either no longer doing business on Angies List, are out of business, or simply do not want to sell garage doors. They never got back to me on here or answered a phone message I left. Will do future business elsewhere Services Rendered: wanted to either add windows or get a new garage door with windows (for lighting). Tried contacting them since November, since I was impressed by their punctuality and professionalism when they did a garage door tune up before.

Review from Monica D.

Started out a bit rocky, as the company wasn't familiar with the Angie's List deal that we purchased. There was also some initial confusion with the gal who originally answered our phone calls, telling us we were calling the wrong door company, until she checked with someone else that informed us the regular staff person was on holiday. Long story short, after the bumpy road of ironing out what we really paid for through Angie's List...the company did in fact honor the deal and went above and beyond our needs to satisfy our issues, due to all the initial confusion. The installer was very knowledgeable about the old style springs and rollers we had and worked it out so we could upgrade to the modern style. We are very happy with the noise reduction that his recommendation achieved. He also advised us that the previous home owner didn't put in a T-step (I think) and weather stripping, so we agreed to pay extra for that and it has drastically cut down on the cold winter air inside the garage. We are still waiting for the invoice for the additional weather stripping, but would recommend their services again. Lesson learned: Don't purchase the deal through Angie's List. It is apparently too confusing for the businesses...so call the company directly to arrange your needs. Services Rendered: Garage door tune up for one mechanical and one manual door. Both were not properly aligned and we were getting too much cold air and wind through the cracks around the doors. We were concerned with our rollers and insulation.

Review from Gordon K.

Victor Garcia came out and explained what would be done and the cost. He arrived on time and was very professional. Quotes were sent to me by email. After my wife and I chose the design and color of the door. It took two weeks for the door to arrive due to it being a special order. This was explained up front. The workers showed up on time and worked very efficiently. The workers even cleaned up afterwards. I remember the names John and Felipe whom did a great job. They even finished an hour before the time that was stated. My wife and I are pleased with our new single two car garage door. Services Rendered: I needed two single garage doors changed into a single two car door garage which was accomplished by the company.

Review from Everett M.

Overall it went well. A service call was required for an adjustment; but it was handled promptly. Services Rendered: Replaced 2 garage doors

Review from Alma M.

Excellent service. Victor, salesman, was very courteous and professional. The installers were very efficient, clean, and pleasant. Will definitely hire again if needed. I highly recommend El Paso Door. Services Rendered: Had 2 8x7 garage doors replaced.

Review from Jui-Yu C.

Bought the $345 coupon from Angie's list for installing the new garage opener, which is a good price in this area after comparing with other service provider. The tech came on time and did a good throughout job within expected time frame. Services Rendered: Install a new garage opener

Review from Ruben R.

Great! From start to finish took about 3 1/2 hours. Had a slight problem a few days later and they were out that same day to fix it. Outstanding service! Highly recommend. Services Rendered: Two garage doors needed replacement.

Review from D M.

It went very well. Raphael came out and promptly installed both doors, squared them up with both opening and adjusted them to make them easy to open and close. He also installed bars that protect the doors in high wind conditions. Services Rendered: Installed two garage doors.