Anonymous Review
Published:about 1 year ago
We have used Chuck's Door Service a handful of times over the last couple of years- he is always prompt, friendly, knowledgeable, and extremely reasonably priced.
I wanted to leave an updated review after having Chuck out this morning when our garage door suddenly stopped responding to any of the remotes. Dr. Google promptly told me it was the motor/circuit board that would cost several hundred dollars to repair/replace. After having a plumbing professional out for another issue with our water heater (in the garage along as well)- our fears seemed to be confirmed when we were notified that there was evidence of a lightning strike to the water heater.
Chuck arrived on time, promptly walked over to our wall where our GCFI outlet was, tripped it, and what do you know... Our door was working again Chuck could have easily charged us a service call fee and went about his day. Instead he helped us understand what happened, educated us on how to identify this problem in the future, and let us go without charging anything.
As I said- we've used Chuck a handful of times in the past. We've had him replace safety sensors, adjust and maintenance a door that had fallen off the track, etc. But his visit this morning was another reminder of why we will only ever recommend Chuck's Door Service to anyone needing garage door service/repair.
We are incredibly grateful for his kindness and expertise this morning.