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Reviews for Brazoria County Overhead Doors
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66Yelp: 3.5 ⭐Is this your business? Claim Here
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After four phone calls over two months, I never received one return call. I was completely ignored by this company. I think he may be out of business. I do not recommend him at all.
Mark has provided great products & excellent service to our home for many years. Downside is that he is busy & sometimes hard to get in touch with.
Mark is knowledgeable and repaired quickly by just cleaning and adjusting some motion switches. Only problem was he didn't call me in the morning as promised to confirm the afternoon visit but I called him around noon and he made it about 1.5 hr later. An unrelated issue was finding his listing. Couldn't find by searching garage door in Alvin, although a lot of Houston companies masquerading as local get listed. Had to use paper yellow pages and look for a company with Alvin address - LOW TECH WORKS! (Not like Yelp which keeps telling me I haven't finished the review)
Review is only because he led me on for a week that he'd do the job. I spoke with Mark a week ago asking to have an opener installed. He was busy that week but said he would call me Monday and do it this week. He didn't call on Monday. I called him Tuesday and he said he remembered me and would call me back at 5:00. He didn't call. His reviews were good (well one isn't really a review - they gave him 5 stars for recommending someone else - wish he had done that for me) and he seemed nice - so I WAITED for him to do the job. Plus there just aren't that many companies that serve this area. I cannot speak for his work - but I can give him an F in communication. If he couldn't do the job or didn't want to drive to Clute - that's totally fine - just say so and I'd have had it installed by someone else by now. I leave a lot of good reviews on Yelp and hate to leave a bad one - but I've wasted a week of my time because he won't do the job.
I had the best experience with this company! They came to my house at 7am and they were super professional and very affordable, I would recommend them to anyone who wants a smooth and fast experience with replacing there garage door!
We had 3 garage doors replaced in our 16 yr old home a couple of months ago. Mark was great! He got to the job right away and completed it the same day. He gave us the best price on upgraded doors and a terrific price- we LOVE our doors!!
We desparately needed a new garage door installed quickly. I called Brazoria County Doors and spoke with Mark. We wanted them to install our new door. Unfortunately, they couldn't fit us into their schedule when we needed, so Mark helped steer me towards another company who came out and did a great job. Although we didn't get to use this company, we would have in a minute if possible. Mark was courteous and professional. I'd definitely recommend them if you're needing a new garage door or repairs.