Reviews for Gulf Side Overhead Door, Inc

Anonymous Review

Can't say enough good things about my experience with Gulf Side. I had very unexpected serious issue with our garage door in the middle of the day. I called and the office manager was so conscientious, she worked hard to get a repairman to our house within a couple hours. The repairman was very determined to get the issue fixed the same day, and they did it! The cost was very reasonable. These days it's hard to find such good customer service! Thank you so much!

Anonymous Review

Quick response time, reasonable pricing. They did not try to upsell us on major replacements when a repair was possible. I will call them again if I need work my garage doors.

Anonymous Review

Super knowledgeable and friendly. Courteous in regards to appointment times by letting you know when one of their people are en route to handle a job for you!!

Anonymous Review

They sold us a great door for a good price. Excellent installation job too. Very pleased with them.

Anonymous Review

My wife and I have bought at least 4 different openers and one garage door over the past 20 years. All products and workmanship have been excellent. I would highly recommend Gulf Side Overhead Door to anyone without reservation or hesitation.

Anonymous Review

Came out the same morning I called. Replaced the springs in my daughter's garage door that morning. Problems with my door required additional parts. Returned the following week, upgraded spring system and installed new opener. New opener is an outstanding upgrade. Previously, I have used Gulfside Overhead Doors for work on our vacation home. Consistently excellent work. Great people to work with.

Anonymous Review

Great service. After trying help me to fix my problem on the phone, the serviceman was out to our house in less than 90 minutes. He diagnosed the problem right away as a faulty circuit board. We accepted his recommendation of installing a new one since our system had been exposed to Galveston weather for over 5 years. From my call to job completion was less than 3 hours.

Anonymous Review

I am rating Gulfside 10 stars. Called and had them come out to estimate my garage door. They gave me a good price and within a week I had my new door installed. I had absolutely no incidents and they came to my home as scheduled. Gulfside did a great job and yes I would recommend them to friends and family.

Review from Annette D.

Prompt service, excellent customer service! Would definitely recommend and use again if needed Services Rendered: Garage Door Install

Review from WANDA S.

Review from MELINDA Q.

They are good and are prompt. They provide good quality. They do respond quickly and come out for routine questions or problems. Services Rendered: I used Overhead Door to replace the overhead door.

Review from Virginia S.

Punctual, friendly, fast service. Services Rendered: Replaced garage door cables.

Review from jimmy M.

for the amount of work performed, and minimal materials supplied, they're making about 500 bucks an hour. would not take a personal check/ Services Rendered: re-attached left side spring, replaced 2 bottom rollers, and sprayed lubricant on moving parts.

Review from Art S.

Gulf Side Overhead Doors was totally service oriented throughout our experience with the company. They scheduled us for installation as soon as they handed us the quotation, even though we weren't willing to commit yet. We phoned GSOD the next day to affirm our commitment to the purchase, and then called again an hour later to stall the installation by a week to allow time for the architectural review committee to approve our application to change the exterior look of our house. GSOD instantly rescheduled to our desired installation date. Gulf Side Overhead Doors kept us in the loop as to when our new garage door arrived in their shop and when the installation crew was arriving. There were no changes in the pricing between the quoted prices at the time of the quotation, and there were no extra fees for chipping away concrete to make room for the new hardware or for accommodating non-level concrete and non-square existing door framing. The installation crew was efficient and obviously experienced at installing many other garage doors. All the work was conducted in a safe and professional manner. The crew was patient with fully answering any technical questions that were asked about the equipment or the process of installing the equipment. They took one small break between installing the door and installing the motor to eat a late lunch. The entire process at the house took about four hours. All the old equipment and packaging from the new equipment was hauled off in the installation truck at no extra charge. There were extra charges that I accepted for asking for an extra car controller and an external controller that weren't in the original quotation. All the controllers were programmed and tested to make sure they controlled the door opening and closing properly. Their last act was to clean up the work area trying to make sure no extra bolts or nuts were left behind. The painting contractor who arranged the competitive garage door bid was impressed enough to consider taking on Gulf Side Overhead Door as their new garage door contractor. For some reason, I was especially impressed that all of the prices that Gulf Side Overhead door quotes already include any applicable sales taxes. It was satisfying that "what you see is what you get". Services Rendered: Gulf Side Overhead Door Inc. provided an estimate to replace our 24 year old garage door and its opening motor with a hurricane rated W4 garage door and more powerful reliable opening mechanism for $1700, fully $600 below another quality competing bid. In addition, new controllers for car use and an external keypad for opening the door without a car controller were quoted. Full compliance with the door manufacturers instructions to apply new 6"x2" lumber around the periphery of the door were promised, and an inspector certified by the state for hurricane rated equipment would provide an inspection and paperwork showing the engineering calculations.

Review from Susan M.

Great Services Rendered: Prompt, Reliable, Courteous, Knowledgeable, I use them again and would recommend them. Thanks.

Review from Walter P.

called and they measured and installed with no problem. Services Rendered: Installed new Garage Door after storm.

Anonymous Review

The two car garage never really needed an automatic door, but we wanted one. Gulf Side took the old one down and installed new tracks along with the new electric door. The project only took one morning and it sure is nice to stay in the car when it's raining. I bumped into it once, so Gulf Side came back to straighten one of the tracks for no charge. Services Rendered: Gulf Side Overhead Door replaced the old non-electric garage door with a power model.

Review from HAZEL B.

Gulf Side Overhead was very punctual and professional. I called to make an appointment and they came as soon as they could. I would recommend them to my friends and family. Services Rendered: Called Gulf Side Overhead because my garage door wouldn't open. Gulf Side came and replaced the chains on the garage door.