Review from Keith M.
Published:almost 3 years ago
We contracted with Winchip to replace both a 2 car and a 1 car garage door(s) on our home.
We called them (and 2-3 other garage door companies) to give us a price. They were timely in returning our calls, they came to our home promptly, reviewed the installation, and provided us with a detailed quote with options. We spoke to them a couple of times afterwards so we could decide what we wanted, and they revised / updated their quote so everything was clear.
Their pricing was fair / competitive; we chose them because of their pre-sale professionalism and service,
Once we gave them a down payment with an agreed-upon installation date they were prompt, and gave us a call in advance to remind us of the installation date and the time they would be here. Even the owner (Mr. Winchip) answered the phone, took calls, and was helpful.
Two gentlemen showed up, on time, were polite / professional, cleaned up when finished, and did an excellent job installing both doors.
A couple of weeks later we noticed a noise coming from one of the doors when opening. We called, Mr Winchip answered, advised his folks would stop by to diagnose / fix. True to form they stopped by a few days later (another extremely professional and capable gentleman), fixed the noise, and off he went.
We would highly recommend Winchip; feel free to call us (Winchip has our permission to provide you with our number if you ask) should you wish to discuss).
Betsy & Keith Meyer
Saratoga Springs, NY
Garage Door Handbook