Review from Patty G.
Published:over 4 years ago
I had a fantastic experience with American River Overhead Door! Scott was super professional and efficient - a true craftsman. We called him in to have a look at the garage door lifter in the (very old) house we recently bought, which was only partially functioning and making scary noises every time it opened. We asked if Scott could repair it; he said, "sure," quoted us a reasonable price, then pointed out that the lifter we had was 23 years old. We asked him how long that type of lifter usually lasted, and he said 17 years. He didn't pressure us at all, but presented us a choice: spend money to repair an old lifter, or buy an up-to-date one. The price he quoted for parts and labor seemed totally reasonable; in the end, I think we got way more than our money's worth. Scott re-hung the door (he immediately spotted that it was crooked, which was why it sounded so scary - but he told us the door itself was really good quality), installed everything, re-routed the wiring in a much more aesthetically pleasing way, and gave us a primer on how everything worked. He was so patient and pleasant, and he seemed to genuinely enjoy our excitement upon having what I call a "grown-up" garage door lifter. I would HIGHLY recommend this company to anyone looking to have a garage door lifter repaired or replaced - Scott really knows his business!