Review from Cynthia R.
Published:about 11 years ago
Spring broke around 11 A.M. Trapped our two cars inside the garage. I called the business about 20 minutes later and spoke to Nichole who was very pleasant and helpful. Said she would check with the owner and technicians to see who might be available for same-day response. She called back shortly and advised a technician named Mike would be there between 2-3pm. He arrived about 2:40. After assessing the situation (size of door, type of spring required) he returned to his shop to find the correct spring which took awhile since it was not a common sized part. When he returned he finished the job in about an hour. Mike was very professional, competent and easy to work with, The bill was about what I expected. I really appreciated California Overhead Door's quick response to our problem. The garage door was way too heavy for me to lift manually without a good spring. We would have been stuck without the use either car otherwise.
Services Rendered: Replaced broken double-car garage door spring, re-attached a broken cable, lubed all rollers & hinges, advised about proper care of spring, rollers and hinges.
Garage Door Handbook