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Outstanding service. Timely arrival. Fortunately my door issues were not serious, both were checked out and cleared up in short order. Very courteous will use again.
Excellent responsiveness and service. We phoned them on a Monday morning and the following afternoon we had our new garage door opener installed and working. Office and service techs were courteous and professional. Highly recommended.
The spring broke on my 24 year old garage door. I called them for repair service at 9.30am. By the time I arrived home at 10.30am the job was already half done. By 11am the spring was replaced and the door working again.
We've been asking for service for four weeks now, with still no luck. Even after Krissie asked for our phone number, we did not hear from anyone! Hard to believe so many reviews before us were positive...
I came in to get a replacement for a broken door spring. The lady in the office was hetting ready to leave for the day because the weather was bad. She told me she would stay open until I got there. I brought the old one in with me. She tried to match it, but it wasn't an exact match. I was able to return the spring for a refund when it didn't work out. The lady talked to me about a new garage door. I told her I needed a whole new garage. She recommended a couple contractors they work with. I would come back if I had future garage door issues.
They came promptly when called, removed my 30-year-old opener, and installed a new one in less than an hour. Josh was professional and left no mess. I wish I had called them sooner rather than fighting with my balky door for several months.
Our summer place is quite a drive from Sturgeon Bay and difficult to get to, but Michael assured me they were up to the task. We had discussions by phone and email for maybe a month. They made sure they got the smallest details right, and the fee for removing the old door was more than reasonable. They promised to remove old/install new in one day, they arrived right on time, then that's exactly what they did. Thanks a million!
Mike showed up about an hour after I called, having fought the snowy and slippery roads and was done in no time. Great job and very friendly. Will definitely recommend him to our friends.
The cable on my automatic garage door broke Sunday preventing me from even manually opening the door so my car was stuck in my garage. I called DC Overhead Door that night and by the time I got home from work on Monday they had fixed the door. I'm so grateful for their Awesome Service!
Picked the number from the phone book and left message.Received prompt return call and scheduled service date. On day agreed on service person arrived within minutes of prearranged time and was finished in approximately 30 minutes. Totally satisfied. Services Rendered: Adjusted raise and lower tension springs, lubricated all moving parts and adjusted stop limit at top and bottom.
