Review from P. E.
Published:almost 4 years ago
The owner of American Door Masters, Jonathan H***, came out to measure my garage and give me an estimate on framing the garage and installing a new garage door. The last few months, with some businesses having to close down (due to Covid), the garage door manufacturers were behind on providing new doors. I was told, back in January, that it would be between 6 and 10 weeks before new doors would be coming in stock. Recently, within the last 2 weeks, I have called Mr. H*** twice and emailed him once to see if new garage doors are becoming available, so I could arrange for him to do the framing and installation that we had talked about, and, for which he gave me a written estimate. Mr. H*** has not responded to my telephone calls or my email. I was planning on him providing this new garage door and installation and do not know why he has not even shown me the courtesy of returning my calls. Their ad states they are reliable and provide 24 hour emergency service, If I cannot even get a return call, then I'm not sure anyone wants to depend on this company for service of any kind.