Review from r s.
Published:almost 12 years ago
Not your typical repair company - kind, professional, honest, and go the extra mile.
I called AIM garage doors and spoke with Lisa on a Saturday afternoon about a garage door repair. I wanted to schedule for them to come out as soon as possible but considering it was the Saturday before New Year's (and it was snowing), I didn't expect for them to come out before mid-week. However, Lisa mentioned that they was a likelihood they could stop by later that day or possibly that Monday. I told her it wasn't urgent so if they could make it by mid-week I'd be content. She mentioned again that she may call me later if they could get by AND that it would be NO CHARGE to look at the garage door or fix it if it was something simple. Let me say, I'd had called around and every other garage company wanted like $100 or more just to come out any day of week (regardless of what the problem may have been), so that said a lot about their company to not take hit customers right off the bat like that.
To my surprise, I received a call that Lisa and her husband would be able to stop by to look at the garage door later that evening. They showed up and fixed the problem in no time, which was which was a bad trolley, as she thought and mentioned in our conversation by phone. They were true to their estimate, a pleasure to talk to, and do bisiness with. She mentioned that they like to treat people the way they would want to be treated - many people say that but they proved they mean it and live it!! I'd recommend them to anyone!