Review from Ron M.
Published:almost 7 years ago
Perry Homes built a home for us in 2010 and they used a Wayne Dalton-manufactured garage door and tension system. 600 lb. metal two-car garage door. The Wayne Dalton is a proprietary design and is low cost, contractor grade only. Although it lasted for 8 years, it finally broke in June, 2018. Angie's list recommended Garage Door King Services of Houston. This is a 24/7 service. Called on a Friday afternoon, and scheduled an appointment for the following day between 9 and 10AM. "Sammy" arrived on time at 9:10AM, assessed the situation and agreed with me that the opener motor was fine but the spring was totally SNAFU. I asked how long it would take, and he said about an hour. Sammy had all the equipment, tools and parts required on his truck. He replaced the complete spring tension system with an upgraded system that was rated for 50,000 up actuations. Sammy was on time, very professional, had everything he needed and explained what he was doing as he performed the install. From beginning to finish, it only took about an hour and fifteen minutes. He also totally policed all parts and trash and hauled them away. There was no upsell. In the end, he gave me a $72 discount on the new spring system because I was "..a nice guy..". Obviously, Sammy doesn't know me very well. :) I paid with a check, and collected several business cards from Sammy to pass out as the need arises. Excellent service. Quality, responsiveness, and punctuality were exemplary. Pricing was good. Not inexpensive nor over-priced.
Services Rendered: Garage door tension spring needed to be replaced.
Garage Door Handbook