Anonymous Review
Published:about 7 years ago
Our garage door was broken (could not be closed) suddenly after 15 years use. Thought it was a small problem with cable not in drum, worked on myself for about 1 hour and still could not fix. Did a Google and Yelp search and find Quality Door Service with many positive reviews. Called and set an appointment. The next day morning (Oct. 31, 2017), Shawn and his partner came to our house at scheduled time, Shawn checked the door and immediately pointed out the problem and provided a cost to repair. Did not know a garage door has so many tricks, Shawn and his fellow replaced the broken torsion spring and ripped trolley as well as rollers, adjusted the cable and applied lubricant, checked the opening and closing several times to make sure the door functions well. The total cost is $290 including field trip, parts and repairing which is extremely reasonable. Before they came, I thought I could fix it easily without any expense but things did not work that way. Quality door service people are very professional, courtesy and knowledgeable, able to point out the problem and repair the broken door quickly. Shawn also warned me that the motor can be broken anytime after 15 years work and be prepared to replace it. I highly recommend this company. Again you can not go wrong with a company with over 100 positive reviews.
Garage Door Handbook