Reviews for Broad Ripple Overhead Doors & Openers

Review from Grant K.

This is how you dream of a service call going. I called around noon on a Friday, they had someone in the area on a call already, and two hours later my door was fixed! It not only needed service but the cable was out of whack and the door had gone completely out of alignment. Charlie fixed all of the above for the price of a regular service call. I’m already a loyal customer. Services Rendered: Fixed thrown drive cables, track alignment, and performed regular maintenance.

Review from David D.

They did a fine job and I would hire them again. Services Rendered: They repaired my garage door.

Review from JOE & PAT C.

John did an amazing job of quickly assessing the situation and offering me options. I chose to do repair, but I asked about the cost of a new door for future reference. He had everything in his head. Looking at my current door he was able to give me a price in an equivalent door with installation included. Fair price for both repair and replacement. Very professional, experienced, easy to work with, genuinely considerate and kind. A real craftsman! It was s pleasure to do business with this establishment from start to finish. When I called there was no audio menu; a very nice lady took my order without the need for transfer. I later learned John was the owner. The repair was done promptly and efficiently. It was like a throwback in time to when great service was the norm. I highly recommend them! Services Rendered: Garage door repair

Review from Mark C.

Called BRGD (original installer over 20 years ago and only company to ever service my doors) to replace broken spring. John pointed out door was delaminating and explained how it would soon self destruct. Ordered new door and is got worse (as predicted) the day before the July 4th holiday, called BRGD. Originally scheduled for install on the 6th or 9th, Lisa was able to fit me in early on 7/5. There was no charge for the first spring replacement. John was prompt both times, and the work and service were excellent. John & Lisa are great people and BRGD is very worthy of your consideration. Services Rendered: Double Door (16ft) replacement

Review from Bud M.

Started on time and completed in time frame promised. Services Rendered: New garage door opener installed

Review from JESSICA B.

The job went very well. John gave me a quote for the project over the phone and that was the final price. He and his son came out when they said they would (same day that I called them) and replaced my broken spring and the cables which were frayed. The work took a little over an hour. This is a smaller, family owned/operated biz so I wouldn't expect them to offer 24 hour service - but that wasn't needed in my case. I called some of the other, larger franchised outfits in town and their prices are much higher - happy I found Broad Ripple Door. Services Rendered: new spring and cables

Review from DAN W.

Fine. 10 characters Services Rendered: Diagnose problem with garage door opener and replace garage door opener.

Review from Jason M.

Great job! Had some great suggestions on how to save money. Family owned and operated. Don't pay the man. Hire these guys! Services Rendered: Put in a new head unit (motor)

Review from Lois S.

Review from Diane and Warren F.

Called them for service. Was told the technician would be back in soon, and would phone me back that day. Never heard back from them. A few days later I phoned again. Person who answered phone took info & scheduled for AM two days hence. The AM of the appointment, the Technician phoned, asked if I needed an estimate on a new opener, or what. I explained thoroughly that everything had been working fine until I put a new battery in a remote - and I managed to then make both Remotes stop working. He said he wouldn't be here prior to noon - would be just a little past noon when he could get here. He NEVER SHOWED. Never phoned. He told me he'd be b Services Rendered: Diagnose & fix problem with Opener & Remotes.