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It was just adjustment of the chains. The minimum cost is $149 which is really high for this 5 minutes work.
The spring broke on our garage door opener just before storm forecasted to arrive. The folks from Garage Door s of Indianapolis were able to come out and fix within 3 hours. The tech called us 19 minutes before arrival so we were prepared. He worked efficiently and had the spring replaced with in 30 minutes and garage door working again. Since they have installed and serviced our doors over the pass 30 years, they keep records, so we know when doors were last serviced. They charged us $350 to fix the door, which I thought was high, but worth the quick and reliable service. We will use them for another 30 years.
Been dealing with Garage Doors of Indianapolis for more than a decade and remain quite satisfied with their quick response to my needs and the proper solution to issues related to my garage door. With the recent replacement of door springs, there was a small matter that required a call back. It was handled promptly and properly. All is well now.
Asked for a garage door opener to be installed in the third bay. They had a coupon for $100 off which I appreciated. Asked him to come back to install garage molding. He didn't install it straight so I asked why. He said my garage door was sinking in the middle when open/horizontal. I saw it and asked for a reinforcement to be added. Also found a broken spring. All was fixed in a timely manner and a reasonable price. Very happy. Would recommend.
Our spring broke unexpectedly and I called that evening to get someone out to fix it. They were able to get us in the next day. The gentleman that came was awesome and got the job done really quickly. He also lives in our area so we had a nice talk about our kids and sports programs. This will be the third time in the past few years that we've had someone from garage doors of Indianapolis out to work on our door and each time has been a very positive experience. Highly recommend giving them a call if you need services done to your garage door.
We had a broken garage door and we called Garage Doors of Indianapolis yesterday and they came out this morning! Chad was the gentleman that came out. He figured out the problem right away and fixed it within 20 minutes. He was friendly, knowledgeable and fast. I would recommend Chad!
They called me last week scheduled an appointment with me for this Monday. And when they scheduled, they said the technician could show up in the morning or afternoon. So I had been waiting the whole day on Monday and had to pushed off a lot of my activities. After waiting the whole morning, I called around 1pm, the lady who answered the phone said the technician would be here anytime between 1-4pm and would call me let me know. Now, 4:31pm, I called again ask why still no one showed up. The rude angry guy said the technician ran late, and would be here soon. I asked how soon. He said I don't know. So I told him I had been waiting the whole day, and I need an explanation. He said he didn't want to argue with me and would cancel the appointment! I didn't choose the company, my builder did. But, if I had chose, definitely not do any business with them. They need to learn how to be honest and punctual first. Customer service is awful!
The spring on my garage door broke in January and they were out here to fix it that same day! The technician (wish I got his name - maybe Terri) was fantastic! I had issues again this morning with my garage door and they were on it right away! They stand by their service and products and I was pleasantly surprised a company finally wasn't trying to add in an extra service just to make a buck! Highly recommend this company!
I would recommend anybody to use The Garage Doors of Indianapolis for installing your Garage Doors. There easy to work with and they do amazing work
This company provided me 5 Star UNBELIEVEABLE customer service. I had a garage door opener that was broken, this thing must have been 5-8 years old at least. I took it in last Saturday and the man behind the counter gave me a brand new one free! He didn't ask my name, or when I purchased the old one--he just gave me a $89 opener free without any hassle. He said that he thought the one I bought in was still working but gave me a new one anyway. If I ever need garage door service I will definitely go to Garage Doors of Indianapolis.
Incredible service, very friendly, and never tried to upswell me on work. Will be using them again! Services Rendered: Garage door seal replaced.
Phenomenal service. We called and got scheduled quickly. They quoted the arrival time window and then called again when they were 15 minutes out. Andrew diagnosed and fixed the issue very quickly and also did some tune ups and provided maintenance tips to keep our doors in great condition. Would definitely use again if needed.
Nick Broering, from Garage Door of Indiana came out this morning right on time promised and repaired my poor ol broken down garage door for a reasonable price. I highly recommend this man if you need anything garage door related.
Happy, not happy! We had a garage door and opener installed. The worker was very nice and knew what he was doing...however, he had to shut off power to the opener to swap them out. In doing so, he needed to get in the breaker box, he did his work and they left. A few days later, we realize that our garage fridge and deep freeze were turned off. Then realized that it was because the breaker was turned off. Apparently, the worker forgot to turn that one back on. We are now out hundreds of dollars of food, and we all know how expensive groceries are these days. And the COO's response was "well my guy says he didn't touch the breaker box", and then proceeded to say "what do you want me to do about it". I mean we understand things happen...but come on, what kind of customer service is that?? 1) He DID get in our breaker box, 2) The response was VERY unprofessional. They did give us $100 off our garage, but that doesn't even compare to our expense to restock our groceries. Services Rendered: New Garage door
I had them come and quote me one time for garage doors. Really high quote, below grade doors was offered, sales guy didn't know anything about doors. So I went with Precision Garage Door Services. Better quality, quick service, competitive price, knowledgeable people. But you want to really know what makes me upset.... 2-28-23 I was driving to work in my nice well kept vehicle. And one of their drivers in a commercial type work truck came over into my lane and hit my car. We pulled over and the driver apologizes and we exchange information. Tells me to contact their COO Ron Umberger. Finally get ahold of this guy and he tells me I ran into their truck. Yeah ok I am in the middle lane 465 west bound in between I69 and Allisonville Rd exit. Your truck comes over into my lane & runs into the passenger side of my vehicle. Thanks Garage Doors of Indianapolis! I wouldn't recommend your services or doors to anyone with that type of attitude. Beware folks this is a shady company. And watch out on the road for their trucks and drivers. Inexperienced driver from Venezuela driving in Indiana on a temporary operators license.
My garage door had broken a hinge, and although this was a minor issue that I could have fixed myself, I felt it best to call in a professional to ascertain the cause of the hinge failure. The technician arrived on time and was very pleasant and seemed to be very knowledgeable. He pointed out potential causes for the hinge failure and gave me three options for repair. The first of which was a complete overhaul/rebuild with cables, center bearing, 2 end bearing plates, torsion drums (if needed) 10 silent 13 ball rollers at the cost of $599, the 2nd option was to replace end brings with plates for torsion shaft, torsion Spring Shaft @ $239. The 3rd was to replace the broken hinge at the cost of $109. To be fair, he felt the complete overhaul would be the best solution and advised that the "long bar" would eventually fail due to support that had started to cut into the bar. Yet had no idea when this would occur and that the rail was causing the door to slowly shift to one side. At that time, I choose to go with the $109 fix. Unfortunately, this only lasted FOUR days. Now comes the reason for my low review... I called the owner (who was very friendly and curious while trying to get the business). I told him of the problem and asked if he'd be willing to apply ANY of the $109 payment to the full overhaul. To which he responded, "No, I can't do that... it is a different issue. you chose to go with the cheapest fix, and I can't give you any credit " the new repair would be at full price. While I understand that his service tech would need to make a 2nd call to my home, I would have thought in the interest of goodwill, and he at least provided me partial credit for the full overhaul. Especially since the "cheap fix" only last four days. All that said, I would assume/hoped had I chosen to go with the most expensive option, my garage door problem would be behind me. Yet now I need to spend more money. Services Rendered: Fix broken hinge and alignment of door
The service was fine. They're great. Services Rendered: Garage door installation.
We used Garage Doors of Indianapolis for a repair that our eyes sensors weren't working. It took Garage doors of Indianapolis over 3 trips to attempt to fix the issue. In the final attempt they replaced my sensors for a whopping $195 when you can buy the part online for $40. Had i known this i wouldn't have used their service. I called customer support and the manager on duty pretty much told me too bad. They charge what they charge and that is final. I wouldn't recommend calling them for support as they are outrageous and don't care for the customer
We had issues with our sensor eyes and have been for over a week. Garage Doors of Indianapolis came out on 3 seperate occasions regarding the issue and on the 3rd trip started replacing hardware. They failed to mention that the sensors they were charging were $195. When researched online they only cost $40. When i called into the location and spoke with a manager she said too bad that is what they charge. No remorse nothing from the company. I will never use them again Services Rendered: Sensor Eye Issue
No photos available - but Seth at Garage Doors of Indianapolis (3178754577) came to the rescue after my daughter accidently drove into the garage door! [teachable moment - the difference between Drive and Reverse!] We didn't have emergency status so waited until the next business day for the visit. I didn't know if the door would need to be replaced or if he could repair the door. I was contacted 8am the morning of service with a time estimate. The tech (Seth) was right on time - calling first to let me know he was on the way. He was able to repair the door for the cost of the service call. Yay! Not the first time I have called on Garage Doors of Indianapolis to rescue my and/or my car from the garage. Always pleased with the work. I absolutely trust this company to take care of me. Usually, I am a price-checked for services, but these guys have always taken great care of me.
I had a spring break on my garage door and the previous owner had used Garage Doors of Indianapolis as per the service stickers on the garage. I called in the morning (5/27/22) and was told a service tech will call one they are on the way. At no point did they inform me that they had "material shortage" or had been dealing with Covid related supply issues. Once the tech arrives he got straight to work. Ten minutes later he is finished and stated we owed him ****** for 2 springs. after being baffled at the price I decided to call the office to be given an explanation as to why it was so expensive. The lady proceeds to tell me these are "commercial grade/ high quality" Springs and that's the only springs they offer mind you I have a standard 2 car garage door. Why would you not give the customer the choice of spring? They proceed to tell me these have a guaranteed cycle life of ****** cycles. I found that ironic as that is the same cycle life of standard springs you can find at a hardware store. I was never quoted a price before work began. Had I been informed that material prices have gone up and been told they only have this spring I wouldn't have agreed to this job. I appreciated the quick and timely service of the tech that did the job but was very disappointed in the response from the office when I called with questions about the high ****. I know now to stay away from Garage Doors of Indianapolis.
It went very well from beginning to end. I called Garage Doors of Indianapolis, they listened to my problem and asked when I would like them to work on the door. I told them today if possible. They said a technician will call me to set up a time today. 10 minutes later Bart was calling. Gave me a quote and took my address. Said he would be there in 15 minutes to make the repair! 15 minutes! He arrived on time, looked at the door, gave me a quote, and made the repair. Bart was well mannered, explained what needed to be done and demonstrated the door repair when he was finished. He provided me with an e-invoice, when I paid. All done within an hour and reasonably priced. Great job Garage Doors of Indianapolis! Services Rendered: Replace garage door spring
The service was fine but $250/spring seemed a bit excessive. Needed it done so went ahead with it but will shop around next time Services Rendered: garage door repair
Had a spring break and called Garage Doors of Indianapolis to replace. They came out on the 16th of December. They charge $129.00 just for a service call. The guy ended up replacing both springs (only one broke). Each spring was $199.00 . The total cost came to $504.86 (I had a $50.00 coupon). Each time i called them for service, it was never that much. My suggestion to anyone, shop around. Had no idea their charges would be so much.
they did get the spring fixed.. It ended up costing me $504.00 which is the most i have ever paid. I have used them multiple times. would shop around before having them come out again. Services Rendered: they replaced two springs. only had one broken
Pricey! Called GDI for repair of a garage door. They charged $129 for the service call, plus the cost of the service. In my case, they advised I needed a need gear and sprocket for $199. The part is under $20 on Amazon and took the technician about 20 minutes to install. Total charge nearly $300 (after $50 service call coupon on their website)! Next time, I'll do it myself. The service charge alone is ridiculous. I've always used GDI and the technician was fine, but I won't use them again. Services Rendered: Garage Door Repair
They came out and did a new spring on my garage last year for what I thought was expensive. I called them to get a single door this year and was quoted 900 dollars. That's what the guy wrote on a piece of paper for my wife... 900 dollars nothing else. Then pressured her to "set it up now and not talk to your husband because all companies cost that". I called him. He said that's what their cheapest door would be "unless you know Beazer or a builder that's what they cost". I had someone else do it for 453 dollars! What a rip off.
Great company with excellent customer service. Respond quickly and get the job done right!
