Reviews for Overhead Door Company of Cortland, Inc.

Anonymous Review

Geoff Marsted made a service call to my home to replace three push buttons and to check rollers and hinges. Lubricated moving parts. Completed his work in a professional way and left a copy of the service order. Very professional, proficient service tech. Would recommend him highly.

Anonymous Review

Geoff M came for a service call for our overhead door that stopped working. He was very helpful and knowledgeable! We had asked for him personally to come back to replace our outdated system. Definitely a five-star job!

Anonymous Review

Overhead Door Company of Cortland provides great service. Most recently repair technician, Geoff, was very professional, efficient and showed me why the keypad was not working.

Anonymous Review

Jr. and Josh K. installed my new garage door last Thursday and I love it! They did a wonderful job and it looks great! If you need a garage door, Overhead Door of Cortland is the company to contract with.

Anonymous Review

I contacted Overhead Door Company of Cortland for a quote on a somewhat irregular sized door -- and they had no problem accommodating the size of my opening. The sales guy Greg was cordial and arrived on time, then a few weeks later the install guys (Junior and Josh) did an outstanding job of installing my door. The door I got was a simple black that rolls up on my high ceiling, and the install was flawless. Lots of modern bells and whistles with this door and opener -- and it's super quiet. I'm happy to have found this company staffed with seasoned professionals! These guys didn't mind me watching them work and asking tons of questions, and they also worked comfortably around the clutter in my workshop.

Anonymous Review

JR and Josh K did a great job servicing my door and opener. They arrived on time and located and fixed my issue quickly. They explained everything they were doing and gave me advice to keep my door operating correctly. Thank you!

Anonymous Review

Our entire experience with the Overhead Door Company of Cortland was fantastic--from how quickly they came out to quote us for replacing our garage door to how soon they were able to schedule our installation once the door came in. Our installation technician Geoff M. was wonderful! Not only does the new door look great, but Geoff took the time to answer all of our questions and walk us through the features of our new motor/remote door opener. Can't recommend more!

Anonymous Review

Wonderful experience working with you guys. Josh K showed up when promised and had my new garage door opener installed in no time. Josh was experienced, efficient and very personable. I will recommend you to my friends.

Review from Giovanna P

I needed to have a new motor on my garage door. The one we were replacing was many years old. Geoff M and Jr put a new one a few weeks ago. They did a wonderful job, definitely a 5 star job. They are both so personable and very patient. answered all my questions and explained everything!! Thank you so much Geoff and Jr !!! ******** ********* ******** 

Review from Susan C

Doug and Ryan installed my garage door opener and I couldn't have been any happier with service, knowledge and great personalities.

Review from Robert A B

I think that this company are lairs and money-grubbing crocks mI closed my garage door and I head a snap I turned around and I saw that a cable had broken. I never thought to look at the spring. I called up overhead doors and I was told that I would have to wait a week before anyone could get to me. I was also told that the first trip would be 115.00 and that included the first hour. I said to put me down and I would still see if I could find someone that would come sooner I would give them a call. Well, the next day I got a call from a guy from there and wanted to know if I would be home I said yes. He came and said that my spring was broken I look and it was. So anyway He said that if I had said it was a spring he would have had to come out to measure it to see what it took. he fix it to work if need be and said that he would have to order one and it would take two to three days and try not to use it if I didn't have to. The guy was her 15 min at the most. The next day I get a call from a young lady and she asked me if I would be home because she wanted to send two guys out to finish the job. I said now you are going to charge me for another guy and she told me no I what about the second trip out she told me no because the guy wasn't here that long. So the guys were fixed the door and left I thought that They would give me a bill. They didn't so I called up and the young lady told me what the bill was I almost dropped dead. I was waiting for the bill and waiting and in the meantime, I got a hold of a couple of overhead guys and told them what I needed and they said that it would cost me around 260.00 plus tax. These people said that the spring was 185 dollars and I asked the girl why it was so high she told me that the prices went up That is funny because the other door company said that the springs were 135.00. I had an hour of the time the guys used 45 min. of it at the most. Nobody said anything about travel time. the other companies never said anything about it. that is why they charge you 115.00. that is the travel time. So I got the bill today and they are charging me 172.00 for labor which I still had 15 min of the hour left from when they came the first time. WHich I should not be charged labor. They are not only liars they are money-grubbers they change everything so they can rip you off. If anyone is reading this please find a different overhead door company one that is and is true to their word

Review from Dustin S.

Quick, and professional Services Rendered: Came down and fixed the spring at Sherman Wholesale Tire after many years of use.

Review from Ed S.

Review from Pat D.

We were having problems with the automatic garage door openers. I wanted a local business to help us. The business owner returned my first call promptly (after 5pm!) and made an appointment for the next day. The day of the appointment he had to reschedule our appointment, but he was easily reached by cell phone. Arriving promptly, the technician evaluated the problems, and working step by step through the issues. He had all supplies and parts needed in his truck. He checked all rollers, wires, springs and lubricated all during the inspection. He answered all my questions and fixed the problems. Services Rendered: Solve problems with garage door openers. Check electronic eyes, wiring, settings. Replace malfunctioning electronic eye. Lubricate and confirm correct functioning.