Anonymous Review
Published:about 1 year ago
I cannot speak highly enough about Nolze Garage Doors in Shrewsbury. In 2022, they installed a new set of garage doors for us, and their service was nothing short of superb. Fast forward to this year when we encountered an issue with one of the doors, and Nolze Garage Doors once again exceeded our expectations.
From the very beginning, the installation process was smooth and efficient. The team arrived promptly, and their professionalism was evident in their workmanship. They took the time to explain the features and maintenance requirements of our new garage doors, ensuring we were fully informed about their operation.
Fast forward to a recent hiccup we faced when one of the doors suddenly stopped working. Naturally, we were concerned, but our worries were swiftly put to rest. We contacted Nolze Garage Doors, and to our delight, they were able to come out on the same day.
The owner Roy was punctual, polite, and incredibly knowledgeable. He quickly diagnosed the issue as a broken cable and wasted no time in fixing it. What's even more remarkable is that they covered the entire cost of the repair, despite our warranty on the doors being valid for only one year.
This level of customer service is truly exceptional and goes above and beyond what one would typically expect. It's clear that Nolze Garage Doors values its customers and is dedicated to ensuring their satisfaction long after the initial installation.
In a world where customer service can sometimes be lacking, Nolze Garage Doors stands out as a shining example of a company that not only delivers top-notch products but also backs them up with unmatched service and commitment. If you're in need of garage door services in the Shrewsbury area, I wholeheartedly recommend Nolze Garage Doors. You won't be disappointed.