Reviews for 5 Star Garage Door Service

Anonymous Review

Troy is so knowledgeable and went above and beyond our issue. I will continue to recommend 5 star to friends and family.

Anonymous Review

Great Company ! the installers were very professional and quick. They are my new garage door company. Jeff, Patterson & Associates Construction

Anonymous Review

Very happy with their prompt service. Troy & Tammy, we have worked with for several years. Always a pleasure to work with. Zack , Gabe, & Jon were all very nice. Thank you very much for your assistance. And, Troy came back to make a small adjustment, asap and we are very much

Anonymous Review

Always friendly, accommodating, and efficient. I have used 5 Star on 3 properties and recommend their service.

Anonymous Review

The guys were great! Explained what needed to be done, and completed the job in a timely manner. 10/10 would recommend! Thanks again.

Anonymous Review

The customer service is always superb. Tammy is great to work with for scheduling, and the crew are always great. Highly recommend!

Anonymous Review

Troy did a great repair job and even came out on a Saturday morning. We will definitely give them a call when replacing our door in the spring.

Anonymous Review

Thank you for coming out so quickly. My New Garage door looks GREAT. This company is very fair and honest. I will be using them from now on

Review from Alan C.

We have use him several times. He will not sell you anything you do not need. Does an excellent job of balancing the doors an using the correct size of springs. Have used him for 15 years. Same old doors work fine.

Review from Brandi H.

Better than expected! I called at 5:15pm hoping to get an appointment the following day, and the technician arrived within an hour and completed the repairs. I'm so grateful to have such a great local business in my area! Services Rendered: garage door spring replacement

Review from MARION C.

They responded quickly and fixed the problem with the door. I was very happy that they were able to determine what was wrong and worked on it a long time to make sure it was fixed correctly. I would definitely use this company again for just about anything dealing with doors. I have worked with a lot of contractors for a lot of problems over the years and these guys were the best. Thank you. Services Rendered: Repair of a basement entry door

Review from David B.

Went great both times we have used them Services Rendered: Install of new opener, and repair of old broken opener

Review from Matthew H.

Very professional! Owner was very knowledgable about products he offered. Never tried to up sell. There was a small mix up once they arrived, but was quickly corrected. Services Rendered: Install garage door opener.

Review from Cheryl E.

they did a good job. It was a little pricey because of the way her garage is built. Services Rendered: 5 Star Garage Door Service installed a garage door opener for my daughter.

Review from Cheryl E.

GREAT IN EVERY WAY!!! Services Rendered: Installed garage door opener. It was a unique difficult situation but they got it done in timely fashion!

Review from brandy C.

Prompt, excellent service,great company. First, the quote was made the same day as initial request. Troi was on time, courteous, respectful and very knowledgeable of services and products. He took the time to explain many options,but he knew I was on a budget so he did not do an intrusive sales pitch, I felt very comfortable during the estimate. The extra time he took to explain things to me was so appreciated. Second, the scheduled service date was fast, with in two days on contract, here we are, with a completed project. Brian showed up on time and was prepared, respectful and helpful. He was polite and offered explanations,and asked if we had any questions before he began, and then he was off and running. He did Not waste any time, he was meticulous about the quality of his work. The product looks great, he just finished, ahead of schedule, and I am pleased! Services Rendered: Complete replacement / install of a new garage door and door opener

Review from GAY J.

Why do these things always happen on a weekend? (Ha!) One of the springs on our double garage door snapped as I was heading out of the garage, sending the door slamming to the ground. In the process, the plate where the travel arm attaches to the door to raise it was ripped out. That means there was no manual raising of the door. I've used 5 Star Garage Door Service in the past, so I called again. The office team was unfailingly friendly and sympathetic, offering to give me the first early morning spot they had the next day (Saturday). Troy, the owner, called as he was enroute (which I greatly appreciated). He arrived exactly when he said he would -- to the minute, in fact. He got right to work replacing the broken spring and attaching a heavier duty plate for the travel arm. He lubed up the track and rollers, made sure all was working well before he left after a little over an hour. Services Rendered: Replaced a broken spring on our double garage door and re-attached the travel arm (had ripped off of the door when it fell after the spring broke).

Review from Christina V.

Review from Alan C.

One man husband and wife business. Friendly, talkative. Will not sell you something you do not need. Don't be concerned about the old service van. He was prompt. Services Rendered: Replaced gears in 10 year old door opener, serviced door and adjusted it.