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Family owned business with lots of knowledge!
They don't do overhead doors anymore.
Great company.Have used their services multiple times and they have always been professional and great service.
Wanted a decorative window with a grid replaced - they came and measured etc. - seemed very professional. I was confident in their attention to detail and explanation of how the glass was made, fitted, installed and then gas-filled. After about 10 days, they told me their manufacturer could not make one of the details to make it identical. I said, "no problem, leave that small piece out." After another week, I called and their manufacturer had not gotten back to them yet. After another couple of days I received a call saying their manufacturer could not make the window with any grid at all. They did not know why. They also said their manufacturer would offer to make a piece of glass with no grid that was a little bit larger and that D/W could not guarantee that it would fit. (I am still puzzled as to why I would order a piece of glass that was too big and expect it to fit ;) ) Seems like they are more or less installers and have no control over what products they can even offer and are at the mercy of a manufacturer that has no confidence in their own ability to design and construct windows. Probably fine for basic standard windows, but if you need anything custom, your time might be better spent else where .. I am still ISO of that entity.
In 2019 purchased and had Doors and Windows install $20K in glass. Other than a few amateur mistakes, billing irregularities and missing parts all went Okay. So as a returning customer I was hoping for same or better experience. Contacted office to schedule an appointment - waiting 3 weeks was OK because you don't rush quality. Called to confirm day prior and was told to expect estimator sometime afternoon. Well the guy never showed. I contacted owner via FB post asking them to call me. Instead I got a rude email along with an excuse that I cancelled appointment and good luck finding another window company. Why would I call day prior to confirm, press the guy for a more predictable time range?
They have replaced both lifters and most recently, were able to come out on short notice to replace both springs. I highly recommend the professionalism and quality of service they provide. A true local business that is a vital part of the community.
Did a great job replacing our broken windows. When they came and assessed the broken window, they made sure to get a plywood barrier in before they left to hold us till the replacement arrived
I've used Doors and Windows on several projects and have always been treated well. Their staff is top-notch and the owner is a stand-up guy who treats his customers right.
