Reviews for The Home Depot
Rating
57Google: 3.5 ⭐Is this your business? Claim Here
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Hours
- Monday7 AM-8 PM
- Tuesday7 AM-8 PM
- Wednesday7 AM-8 PM
- Thursday7 AM-8 PM
- Friday7 AM-8 PM
- Saturday7 AM-8 PM
- Sunday7 AM-8 PM
Contact
Featured Reviews
Anonymous Review
Published:about 1 year ago
Google5Purchasing over 3k of appliances in store, the customer service from James was outstanding . Noel at the front desk, you are an asset to this company and Christine in special orders . You are the best part of this store. Your kindness and going above and beyond is wonderful.
Anonymous Review
Published:about 1 year ago
Google5We always have excellent service from every employee we run into. Recently in Kenai, we made a long drive from Homer to pick up equipment that we were told would in our big SUV.....It didn't. Noel, in customer service was wonderful. With Robert going above and beyond, recruiting a team with Dan and Steve, they came up with a new plan. Doing extra work, working as a team, using creative thinking, they loaded a giant beast that just barely fit, into the back of our rig. VERY MUCH APPRECIATED!! Excellent employees! All done with skill, smiles, and great customer service! THANK YOU!
Anonymous Review
Published:about 1 year ago
Google5By far the best home Depot I have ever shopped at and I'm a builder and I have been in hundreds of home Depots all over the lower 48 states and every one in Alaska and I worked for the family and I didn't like the store I worked at nor half of the employees that I worked with were idiots and didn't know anything about anything that they were selling unlike the people that work at the kenai store I shop there every day several times a day and they always greet me with my name and a smile and they are knowledgeable about what they are selling and helpful they are by far the best home Depot and they are the model of what the company should be
Anonymous Review
Published:over 1 year ago
Google1Seems to have difficulty keeping things in stocks, and that's what they will actually stock. Wanted a 20x30 tarp and the only brands they stock are the most expensive ones in their online inventory. Way to show either sheer incompetence, or do your best to stick it to your customers
Anonymous Review
Published:over 1 year ago
Google1Went here yesterday to buy more than $2000 of materials for a project. I needed 4x6 20 footers and 6x6 16 footers, one of which was on a second level, and both of which are pretty heavy and hard for one person to wrestle into a cart. So I asked for some forklift help. Come to find out there was an hour wait for a forklift. I went up to the pro-desk and asked if I could get on the forklift list or whatever and go get some lunch. The young lady basically said no, if I left and came back and the wait was still an hour, I would have to wait another hour. I asked if they could pull this stuff for me and put it on a cart. Her answer was that I was asking for a will call and that would take three days. Every time she spoke to me it was like I was bothering her and when I said I would just go to Spenards she sarcastically said have a nice day. The whole time there's employees standing around. I don't know how they stay in business.
Anonymous Review
Published:over 1 year ago
Google3Their phone line would be better disconnected. You can wait on hold for nearly an hour before being picked back up. Don't bother calling, it's a massive waste of time. Their in store service is great. People are knowledgeable and friendly
Anonymous Review
Published:over 1 year ago
Google1I recently had a very pore experience at the paint department, where a over aggressive and rudely condescending employee butted her nose into my wife and my conversation and instead we new nothing about our decision in painting our bathroom. I know that getting a decent employee to work for you is almost impossible but the home Depot should implement a customer service training program. Because this person should never be in the position of customer service. As I will never walk into that store again !
Anonymous Review
Published:over 3 years ago
Google5Really enjoy our small-town Home Depot! The employees who work there are always personable and if they don't know the answer to something they have no problem going to ask someone else for help. The store is always clean! They may not have everything in stock all the time, but cut them some slack we live in Alaska lol. We've gone and gotten everything from; paint, lumbar, chicken coops, plants, soil, and house cleaning supplies...they kind of have it all! My husband and I enjoy our trips here. There is always lanes available for checkout or the self-checkouts go super fast. If you need to get some supplies for any kind of project definitely check out our local Home Depot. Also I really love their nursery section!