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Reviews for Safe Smart Overhead Door
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87Yelp: 4.5 ⭐Angi: AIs this your business? Claim Here
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Just had a phone talk with Rob regarding a longstanding problem I am having with our door opener light coming on and off randomly. He was not familiar with the problem but offered very helpful next steps to eliminate some possible issues. More later.
Most importantly, the job was done, it was done right, and it was done quickly. And I very much appreciate them providing an option to repair my door rather than replace it, when I assumed replacement would be needed. That said, the service along the way was not a 5 star experience. Despite coming out and inspecting the doors before giving me a price, once they had started the job, they found more work that was required, of course at a higher cost than what they had quoted. Obviously by that point, we had no choice but to pay for the additional work. After they completed the work I had to clean up after them, they left trash throughout the garage, piles of dust from when they sawed the tracks, and even a large screw that could've damaged a tire if I hadn't found it. There were other minor annoyances, but I don't want to pile on since I never want to hurt someone's ability to do business. They did get the job done, so you won't go wrong using them. You just might not get the full 5 star experience, unless I just happened to catch them on a bad day.
When my garage door torsion spring, broke I knew there was only one place I should call. I did a review about 10 yrs ago and hoped they were still in business and the service was up to par. Well, they once again exceeded my expectations! I called at 5:30pm on New Year's Eve expecting voicemail. Rob answered and helped me set up an appt on 1/2/2024!! Ryan came exactly on time and fixed the door in about 30 minutes. The price was reasonable and exactly as quoted. You can't ask for anything else!
Rob was the best, very knowledgeable and has good pricing for the LiftMaster brand. He was super nice and set up my old remote as well. Overall, I'm very happy with their service and pricing.
We had Safe Smart Overhead Door look at our garage doors. Our one-car door opener wasn't working at all. Safe Smart said we needed a new opener. In this case they installed a LiftMaster opener which included a new rail and chain. Our double--car door was stopping on the way down. It was frustrating because when you wanted to go out, we used the remote in the car, and the door would stick midway, but not always. In this case, Safe Smart recommended switching the sensors. Before we had Safe Smart come to our home, we asked about pricing for openers. The price they quoted on the phone was exactly the same as the price we were charged. We highly recommend Safe Smart!
Was able to schedule quickly and they had our old garage door fixed in no time! Have not had any issues since.
I've been recommending these guys for a number of years. Always responsive and priced fairly. I would not hesitate in recommending them to my customers, family or friends. Kevin W (owner, Welter Home Services)
We have now used SSOD 3 timeouts, and I continue to be impressed. All 3 visits were on time, honest, and reasonable given the work which was needed at the time (ranging from major to minor). Local business which we are very happy to have found and fully support.
We found garage door opened a foot then stopped. One of torsion springs is broken. I got a neibouger recommendation and called Safe Smart this morning around 8 AM, Rob came this afternoon and did a great job. He has near 30 year experience. The price is very reasonable at current part shortage situation. I really appreciate he get my job done on time and without broke my bank.
Needed a side-mount opener installed. Called around and either no return call or was told it couldn't be done due to low overhead clearance. Safe Smart came out and handled it with no problems. Knowledgeable, courteous, and fast service and quality installation. Everything works great!
SSOD was wonderful. They came out to estimate the job on a Tuesday, and we had our new door that Friday. They were efficient and did great work. Very reasonable, as well. I have recommended them to a co-worker already. Services Rendered: Removal of old garage door and installation of new garage door. Replaced all springs, rollers and tracks as well.
Quality work. Tech was highly skilled and keep me informed on what was being done. Services Rendered: Tune up on two garage doors.
This company is great. We have used them twice now for our garage door. They have fixed quickly and came on very short notice. Honest and good people. We will be using them to install a new garage door in the next couple of month. Services Rendered: Garage door repair
I researched numerous companies before deciding to use Safe Smart Overhead Door. I spoke to the owner Brandon on the phone to make the appointment and he sent John out for a free estimate. John was professional, honest and informative. I chose this company because they were the best price wise and then they turned out to be the best in service and product as well. I would highly recommend this company for any and all garage door maintenance, service or replacement. I would also request John again as he was meticulous, cleaned up after he was done, and extremely polite and professional. It was a pleasure doing business with this company. Services Rendered: Installed New Garage Door.