Anonymous Review
Published:over 10 years ago
I needed a window replaced in my bathroom. We had already gutted the room down to the studs so all they had to do was pull off the trim and pull out the window.... and they did that... for $600. They also charged me a $100 "lead paint fee" when we had already stripped all the paint off the window and cleaned it. What was the service? Putting the window in a plastic bag. Definitely worth $100.
The window, now installed, is a nice window. However, their service was terrible. The were never on time, left my yard a mess, killed my grass, and the installer was kind of shady (showed up at unexpected hours, didn't always use a company truck, arrived an hour early and just sat on my porch and never even thought of calling someone). When it was installed they put the trim in wrong and I had them come out to re-install it... which took all afternoon.
All in all, I have a window. A very overpriced window, but a window. They're also the only real glass company in town... so that sucks. If I could do it again, I would've used a local contractor or had Home Depot install a window.